PT OSS Assistant Area Manager (Nightshift) Temporary Contract

PT OSS Assistant Area Manager (Nightshift)

Belfast

Temp Contract

Main purpose of job:

Responsible to the relevant line manager for ensuring the delivery of efficient and effective Open Spaces and Streetscene Services and associated functions, in their area of responsibility in line with the departments strategies and long term vision.

Ensure the delivery of operations in accordance with the principles of performance management and the councils policies concerning a total quality approach to ensure the required standards of service quality and customer focus are maintained at all times.

Responsible for the effective supervision, development and motivation of staff to ensure the allocated work is achieved with maximum efficiency, within agreed time and budget targets.

Liaise effectively with and assist managers in other service areas within the department in the management of these service areas and in ensuring operations are effectively and efficiently delivered to agreed standards and costs.

Summary of responsibilities and personal duties

Contribute to the operational management of the Open Spaces and Streetscene operations and associated functions ensuring operational requirements (includes workforce, vehicles, plant, materials) and objectives are met through regular monitoring and reviewing set targets.

Manage the outdoor leisure function, maintaining buildings, providing equipment, supervising staff, organising administrative procedures and ensuring quality playing surfaces and a quality service.

Directly supervise all allocated operational staff ensuring that the work schedule is prioritised effectively to ensure that high quality service delivery is maintained. This will include completion of inductions, delivery of appropriate operational training, managing performance, compiling staff PDPs and identifying areas for staff development and training.

Ensure that all human resource management policies and procedures, (including absence management, disciplinary and grievance procedures) are adhered to, and to be responsible for undertaking timely and effective disciplinary investigations and managing all high level industrial and employee relations matters including regular consultation with staff and Trade Unions.

Responsible for undertaking systematic quality and activity monitoring, maintaining appropriate written and electronic records and reports, to enable performance management of individual employees.

Act as a key holder for all sites, buildings, properties, and gated alleyways, within the postholders areas of responsibility and ensure effective management of the same.

Keep up to date with all advances in operational and technical equipment, information management systems and processes relating to the service.

Support Regulatory Services staff when undertaking enforcement actions in relation to breaches of council bye-laws such as antisocial behaviour, littering and dumping related activities, including preparation of statements and attendance at court as necessary.

To work as required with other officers in the removal and disposal of illegally dumped or stored waste items.

Advise the appropriate line manager, when necessary, on the need for the hire of vehicles and plant, in accordance with work programmes and service procedures, ensuring agreed delivery dates are maintained and adequate insurance cover is provided and plant is returned in good condition, and to liaise with relevant managers on the procurement of new machinery.

Ensure that staff have all the necessary transport, plant, equipment, materials and resources available to meet the requirements of the work programme and maintain the level of store items as required.

Ensure all Operator Licencing, Tachograph and driver regulations are complied with and that daily record sheets eg fuel, mileage, defects, are recorded accurately and returned to the relevant manager in accordance with legislative requirements.

Enhance the services image by ensuring good presentation of vehicles and equipment, their safe-keeping and ensuring employees carrying out daily vehicle inspections and wear the appropriate work wear, PPE and maintain a high standard of appearance.

Ensure all work is carried out in accordance with health and safety legislation and council regulations and processes and to undertake all generic and site specific risk assessments, updates and accident investigations, including the supervision of risk assessment reviews.

This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that s/he may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role. The post-holder should also be aware the location of this post in the organisation structure could be subject to change in the future.

Full Job Description available.

Essential criteria

Qualifications and experience

a) Applicants must possess a full, current driving licence which enables them to drive in Northern Ireland and a car available for official business or have access to a form of transport which enables them to meet the requirements of the post in full 1 .

Applicants must also, as at the closing date:

have a third level qualification in a relevant discipline such as business studies, management, horticulture, social science, environmental studies, or equivalent qualification also:

be able to demonstrate, by providing personal and specific examples, at least one years relevant experience in each of the following three areas;

or be able to demonstrate, by providing personal and specific examples of at least two years relevant experience in each of the following areas:

Managing performance including preparing business reports, operational plans and collation of information for performance measurement;

Direct management and motivation of an operational workforce service including programming workloads and priorities; and

Interacting with the public, liaising with official agencies and other council departments.

Special skills and attributes:

Applicants must be able to demonstrate evidence of the following special skills and attributes which may be tested at interview:

Communication skills: Excellent written presentation and communication skills with the ability to produce evidenced based reports and persuade and influence people. The ability to display effective and highly developed oral communication skills in both formal and informal settings with the ability to influence and persuade others on complex issues.

Partnership working skills: The ability to form, maintain and enhance a wide range of internal and external partnerships working for the benefit of the council.

Performance management skills: The ability to establish and maintain a performance-oriented culture to ensure the delivery, monitoring and review of strategies and business plans by setting individual and team targets and monitoring performance against them.

Analysis and decision making skills: The ability to analyse and interpret complex issues and exercise critical judgement in arriving at practical solutions.

Team working and leadership skills: The ability to work constructively within a team and to encourage high levels of co-operation between team members offering leadership to motivate others and the ability to delegate effectively and encourage teamwork to deliver successful results, building rapport with others, listening and learning as well as offering help and support.

Customer care skills: A sound knowledge of customer care principles and practice with the ability to understand and respond to customer needs and be sensitive to the confidentiality of payroll and related personnel issues.

Work planning and organisational skills: Understanding of the techniques of project management and the ability to manage others to ensure the best possible results are produced for the resources invested.The ability to establish and maintain effective administrative, work monitoring and tracking systems to meet objectives and deadlines.

Information technology skills: The ability to operate specialist software packages and understand how computer programmes and new technology generally can increase business efficiency.

Financial and resource management skills: Understanding of budgets and control of resources including the ability to determine and plan resources required to meet specific objectives.

Shortlisting criteria:

In addition to the above qualifications and, or experience, Belfast City Council reserves the right to shortlist only those applicants who can demonstrate on the application form, by providing personal and specific examples, that they have either a relevant third level qualification and at least two years relevant experience in each of the above noted areas or that they have at least three years relevant experience in each of the above noted areas.

1 Please be advised that this alternative is a reasonable adjustment specifically for applicants with disabilities who, as a result of their disability, are unable to hold a full, current driving licence. However . click apply for full job details