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Property Manager
Posted 9 hours 5 minutes ago by Chase Buchanan Group
Location: Little Venice
Hours: 40 hours per week, Monday - Friday (hybrid role once settling period has been passed)
Salary: £32000- £34000 + Commission
Contract: Fixed Term contract for 12 months
About the RoleWe are seeking an experienced Property Management Consultant to join our Premier Property Management team based in Little Venice. This key role manages a portfolio of approximately 100-120 properties, delivering a high- quality, compliant, and customer-focused service to both landlords and tenants.
In addition to portfolio management, you will play an important role in mentoring and supporting Property Managers, helping to drive team performance and maintain exceptional service standards.
Key Responsibilities Portfolio Management & Customer Experience- Act as the main point of contact for landlords and tenants throughout the tenancy lifecycle
- Deliver a professional, responsive, and customer-focused service
- Provide advice on maintenance, compliance, and legislation
- Manage maintenance issues through to resolution
- Oversee contractors, scrutinise quotes, and manage invoicing
- Maintain strong knowledge of current property legislation
- Conduct regular property visits and provide detailed reports
- Communicate findings and recommendations clearly to landlords
- Negotiate deposit returns and manage disputes
- Monitor and manage rent arrears, including court processes where required
- Support and mentor Property Managers across their portfolios
- Act as an escalation point for queries and low-level complaints
- Assist with onboarding and training of new team members
- Work closely with Lettings teams to support business objectives
- Identify opportunities to promote additional services and generate revenue
- Contribute to a positive, collaborative team culture
- Minimum 1-3 years' experience in property management
- Strong understanding of property legislation, including the Housing Act
- Excellent communication and relationship-building skills
- Highly organised with strong attention to detail
- Confident problem-solver with the ability to remain calm under pressure
- Experience mentoring or supporting junior colleagues is highly desirable
- Manage a high-value and diverse London property portfolio
- Take on a senior role with real influence and mentoring responsibility
- Be part of a collaborative, high-performing team
- Opportunities for career progression and development
- Competitive salary and benefits package
If you're ready to take the next step in your property management career, apply now and join a team committed to delivering exceptional service.
About The CompanyChestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference:
- Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Chase Buchanan Group
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