Project Worker - Chester House

About Us

At Dublin Simon Community, we're dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

About the Role

As a Project Worker, you'll build a professional trusting relationship with clients and provide care through individualized client led care plans. You'll support clients to work proactively to progress to more long term accommodation and manage a case load of between 8-20 clients.

Contract Type: Full time, Permanent

Work Hours & Location: 37.5 hours per week; Monday-Sunday 7-day liability; Chester House in D07

Reports to: Service Manager

Role Responsibilities

• Using the Holistic Needs Assessment Tool (HNA), identify and address client needs, and support them in achieving their individual care plan goals, while being respectful.
• Implement and work within care and case management systems and protocols.
• Support individuals to establish networks that assist them in removing barriers to exiting homelessness; partner with voluntary and statutory agencies.
• Deliver a high quality service to a case load of clients, while building strong professional trusting relationships.
• Work alongside the multidisciplinary team to achieve service targets.
• Manage risks and ensure the protection of all clients in the service.
• Engage clients with appropriate accommodation and support services required as identified in support plan.
• Prepare reports and statistics to inform future strategy and for recording and reviewing client details on the PASS system.
• Provide regular, consistent & comprehensive reporting regarding developments or problems in the service to the Manager.
• Manage pre crisis and crisis interventions on an individual basis.
• Promote choice, independence, health and well being - encouraging clients to engage in a healthy lifestyle, and to participate in client led Dublin Simon Community initiatives.
• Abide by Dublin Simon Community's Health & Safety regulations & standard operating procedures relating to the fire procedure, safety of staff etc., in order to ensure that the wellbeing of all staff is maintained.
• Liaise with a range of both voluntary & statutory service providers (referrals, move on options, health care, probation services etc.) to establish or improve services available to clients.
• Complete administrative tasks such as report writing, maintenance of accurate statistics, records, up to date client case notes, PASS, HNAs, Outcomes star.
• Ensure effective handovers and information transmission for the service to run smoothly & effectively.

Core Competencies

• Commitment to providing the highest levels of quality service.
• Relating with respect and compassion.
• Prompting diversity and equality.
• Providing quality person centered service.
• Effective professional practice, planning, organising and problem solving Resilience, positive outlook, openness to change.
• Maintaining a safe and secure environment.
• Promoting health and wellbeing.
• Promoting person centered care.
• Build working relationships.

Requirements

• Uphold our Values in your work and your behaviours.
• Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
• Participate in regular supervision with your line manager.
• Actively participate in team and staff meetings and service reviews/ evaluations and contribute to the development of policy and practice with your area of work and within Dublin Simon as a whole.
• Report any area of concern to your line manager in a timely manner.
• Show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
• Have a flexible approach to the work in response to organisational change, development and review of best practice.
• Participate in and engage with a performance management programme.
• Identify training needs with your line manager and participate in training opportunities appropriate to the role.
• Responsible for managing health & safety standards in your service in line with Dublin Simon Community Policies, Procedures & Guidelines.
• Participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
• Undertake other duties as may be requested by the line manager from time to time.
• Undertake your work in a manner that is friendly, flexible and informal whilst being professional.

Qualifications and Experience

• Qualification to at least diploma level in psychology, social care, addiction, counselling, youth work, community development, psychotherapy or similar.
• 3 years' experience working in a social care setting, with experience of assessment, planned support, key working and advocacy with vulnerable people.
• Experience in care and case management procedures. Developing, implementing and evaluating action plans.
• Understanding of mental health diagnoses, treatment services, mental health interventions, addictions, domestic violence and other presenting issues.
• Record keeping and report writing skills.
• Driving change improvement initiatives, team development and system implementation.
• Knowledge of services in the homeless sector, of rights and entitlements.

Equal Opportunities

Dublin Simon Community is an equal opportunities employer and encourages applications from all qualified individuals.