Project Resourcing Coordinator - Professional Services

Join Europe's leading, high-growth Google Cloud consultancy. At Qodea, you'll be part of a team energised by innovation and passionate about delivering exceptional results. We craft cutting-edge solutions in data and analytics, AI, cloud infrastructure and security, driving digital transformation that empowers our customers to scale, modernise and lead in their industries. We're driven by ideas and powered by our people.

We are looking for a Resourcing Coordinator to support the successful delivery of our portfolio of customer-facing projects within our Professional Services division. This involves coordinating technical staff across our three engineering divisions - Data & AI, Infrastructure & Applications and Security - to meet project demands.

This is a role requiring excellent stakeholder engagement and problem solving skills, and an ability to work effectively in dynamic and fast-paced environments.

We really value in-person collaboration, so we're looking for you to spend at least 60% of your time on-site. This means being at our company offices (primarily the London office) or at a client's site.

Please note: This is not a role focusing on recruitment or talent acquisition resourcing.

How You'll Shape Our Success

The newly established Resource Coordinator role is crucial for optimising resource allocation and ensuring successful client project delivery. This position will significantly contribute to organisational success by strategically assigning Delivery resources to maximize utilisation and efficacy. This individual will be accountable for achieving optimal resource allocation and successful project completion, ultimately driving substantial positive impact on project delivery outcomes.

What You'll Do:

• Support the implementation of resource management strategies to optimise the use of resources across the Delivery organisation.
• Manage the onboarding and offboarding of resources in the Professional Services Automation (PSA) tool.
• Manage the allocation and scheduling of resources across Delivery to ensure maximum utilisation, continually monitoring usage to identify opportunities for improvement.
• Maintain the resource scheduling within the PSA system to ensure accurate utilisation and revenue forecasts.
• Work with project managers to ensure that individual project resourcing needs are established and maintained.
• Work with the Delivery Directors, Heads of Department and training team to manage the skills library and maintain the quarterly updates in the PSA system

What You'll Need to Succeed

• Demonstrable experience in resource management, project coordination, or a senior administrative role within a fast-paced, high-growth environment.
• An understanding of resource management principles, project planning, and process improvement.
• Excellent communication and interpersonal skills, with the ability to confidently push back, engage in constructive debate, and negotiate with senior stakeholders to achieve optimal resourcing outcomes.
• You must possess the gravitas to navigate difficult conversations effectively.
• Comfortable interacting cross-departmentally and with staff across multiple office locations and geographies.
• Experience in a tech, professional services, or MSP organisation would be desirable.

How You'll Grow:

• Exceptional performance in this role can lead to advancement opportunities within our career framework or internal opportunities with other business areas, aligned with your career aspirations and business needs.
• Potential career development could include progression to a Resource Manager position or cross-skilling into related roles, based on performance and ongoing development.

Location:

This role would be hybrid based (c. 40% at home, c.60% on-site). Your primary work location would be our Central London office, but there will be requirements to travel to our other office locations in Manchester, Swindon and Edinburgh.

Financial:

• Competitive base salary.
• Matching pension scheme (up to 5%) from day one.
• Discretionary company bonus scheme.
• 4 x annual salary Death in Service coverage from day one.
• Employee referral scheme.

Health and Wellbeing:

• Private medical insurance from day one.
• app: access to remote GPs, second opinions, mental health support, and physiotherapy.
• EAP service
• Cycle to Work scheme.

Time Off and Flexibility:

• 36 days annual leave (inclusive of bank holidays).
• An extra paid day off for your birthday.
• Ten paid learning days per year.
• Flexible working hours.
• Market-leading parental leave.
• Sabbatical leave (after five years).
• Work from anywhere (up to 3 weeks per year).

Development and Recognition:

• Industry-recognised training and certifications.
• Bonusly employee recognition and rewards platform.
• Clear opportunities for career development.
• Length of Service Awards

Extra Perks:

• Regular company events.
• Tech Scheme.

Diversity and Inclusion Statement

At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all. If you feel we can improve in any way, please reach out to our careers team via email at or connect with us on LinkedIn via our Qodea Company Page .