Project Manager/Business Analyst - Client Lifecyle Management (h/f)

Project Manager/Business Analyst - Client Lifecyle Management

London- Hybrid

£550- £600pd PAYE

emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

The Client Outreach Associate plays a crucial role within the Client Lifecycle Management (CLM) group of the Global Corporate Investment Banking (GCIB) division. This position is essential for managing client outreach initiatives, particularly in the context of regulatory compliance and internal changes, ensuring a clear and positive client experience throughout transitions.

Main Responsibilities:

• Forward planning of assigned initiatives requiring client outreach.

• Define the future schedule of events, aligning across campaigns and business areas.

• Draft and review client communications for clarity and regulatory compliance.

• Execute assigned client outreach and transition initiatives aligned with the strategic roadmap.

• Serve as a primary point of contact for clients regarding regulatory queries.

• Advise the organization on considerations for client outreach exercises.

• Create MI status reports across multiple business lines.

• Identify opportunities to streamline outreach processes.

• Support the business with Regulatory remediation, balancing client experience with requirements.

• Coordinate new Regulatory requirements into client onboarding processes.

Key Requirements:

• Exceptional communication skills.

• Understanding of regulatory compliance requirements.

• Knowledge in UK, European, and US Regulation (eg, MIFID, EMIR, Dodd Frank).

• Strong project management skills.

• Experience managing large scale projects.

• Strong analytical skills.

• Proven track record in Client Outreach initiatives.

• Experience in Client Relationship Management.

• Knowledge of corporate banking products and services.

• Familiarity with CRM platforms like Salesforce.

If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.

emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin