Project Manager

Our mission is to make meaningful learning a part of your everyday life. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think that's a big problem? You'd be right.

Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning new skills, or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it.

Already used by fast-growing scale-ups and global enterprises such as Trainline, Depop, and Sanofi, we're pushing the boundaries of how people learn.

Hi, I'm Anil, a Senior Project Manager at HowNow. I'm looking for a Project Manager to join us.

You'll be at the heart of our growth, building great partnerships, and ensuring everything runs smoothly. If you're excited about technology, managing projects, and making a difference, this job is perfect for you. You'll work on both internal and customer-based projects - one day overseeing the implementation of the HowNow platform for a customer, and the next helping plan and execute our internal projects to accelerate strategic growth.

You'll find energy in taking an abstract brief or desired end state and working cross-functionally to identify how to achieve it, who needs to be involved, and driving it to completion while measuring impact. The role can be fast-paced and demanding, as we grow a market-leading learning company, so working under pressure is essential.

Longer-term, as someone overseeing delivery projects, you'll have the opportunity to influence how we deliver projects, find efficiencies, and streamline processes.

Alongside career development opportunities, we're a fun and friendly team. Watch the video below to get a sense of what it's like to work here.

Day-to-day tasks will include:

• Project Planning and Scheduling:
• Develop and maintain detailed project plans, timelines, and milestones.
• Allocate resources effectively and adjust plans as needed.
• Lead meetings to track progress and address roadblocks.
• Maintain comprehensive project documentation including requirements, design specs, and user manuals.

• Status Reporting:
• Prepare and deliver regular status reports to stakeholders.
• Monitor project metrics and KPIs to ensure alignment with business goals.

• Risk Management:
• Identify potential risks and develop mitigation strategies.
• Address issues promptly to keep projects on track.

• Client Onboarding and Communication:
• Guide new clients through onboarding.
• Serve as the main technical contact, addressing inquiries and providing updates.

• Requirement Gathering and Feedback:
• Work with clients to understand needs and translate them into project requirements.
• Collect and analyze customer feedback to inform product improvements.

The key qualities we look for in applicants:

• Leadership and Team Coordination:
• Lead and motivate cross-functional teams.
• Inspire and guide team members to achieve project goals.

• Communication and Stakeholder Management:
• Convey complex information clearly to stakeholders and team members.
• Manage and align stakeholder expectations.

• Organisation and Time Management:
• Manage multiple tasks and projects simultaneously.
• Prioritize tasks and manage time effectively.

• Problem-Solving and Risk Management:
• Identify issues and develop effective solutions.
• Proactively address risks to keep projects on track.

• Customer Focus and Adaptability:
• Understand and anticipate customer needs.
• Adapt to changing project requirements and environments.

• Technical Expertise:
• Understand and unblock technical challenges.
• Make technical decisions to propel projects towards delivery.
• Experience in delivering IT/Software projects.

What you'll get:

• Our salaries are benchmarked using a SaaS tool called Figures . Salary details are disclosed upon application. You'll also receive a 10% performance bonus.
• Hybrid working (2 days a week in our London office, Tuesdays and Thursdays) and flexible hours.
• Work From Anywhere for up to two weeks per quarter, read more here .
• Wind-down Fridays: no meetings after 2pm for you to relax or focus on personal activities. Details here .
• Enhanced maternity and paternity policies, more info here .
• 25 days holiday plus bank holidays and your birthday off.
• Enhanced pension scheme.
• Private health insurance via Vitality.
• £500 annual learning and development budget.
• Dog-friendly offices - we love pets! See more .
• Monthly socials including mini-golf, Hijingo, shuffleboarding, football, and badminton.
• Access to HowNow+ learning platform to keep your skills sharp.
• Cycle to Work scheme.
• Financial wellbeing support through Mintago and discounts via Yellownest .

Next steps:

After applying, we'll respond within 3 working days. The process includes:

1. A 45-minute video call with Lizzie, our Senior People Partner.
2. A 60-minute interview with me, Anil, to discuss the role further.
3. A 60-minute task-based interview with me, Sam, our Head of Customer Experience, and Kuvera, our COO.