Project Manager / Client Success Lead

We're looking for a Project Manager / Client Success Lead to keep projects moving, clients happy, and the team focused. This isn't a corporate PM role-it's hands-on, fast-moving, and all about clear comms, good judgment, and staying one step ahead.

You'll manage client communication, scope tasks clearly, keep our unlimited design/dev pipeline flowing, and make sure nothing slips through the cracks.

What you'll do

• Act as the main point of contact for clients
• Translate client requests into clear tasks for the design/dev team
• Prioritise work across multiple ongoing projects (unlimited plan style)
• Run async updates or calls with clients to keep things aligned
• Spot scope creep or delays early and address them
• Keep everything organised in Notion and Slack

Must-haves

• 2-4 years of experience managing web or digital projects
• Great communicator-written and verbal
• Strong grasp of web design/dev processes (especially Figma + Webflow handoffs)
• Proactive-doesn't wait for instructions, finds solutions
• Detail-oriented but flexible with fast-moving priorities
• Comfortable in a fully remote async environment

Nice-to-haves

• Experience in an agency or similar client-facing environment
• Familiarity with Webflow and design tools like Figma
• Understanding of conversion-focused websites (especially in SaaS or tech)

About us
We're a Webflow agency working with SaaS, tech, and ed-tech teams. Clients work with us through unlimited design & Webflow plans, and we move fast-sometimes daily iterations. No bloated timelines or 40-page specs-just clean work, sharp thinking, and a clear process.