PROGRAMME COORDINATOR Manchester

We are seeking a driven and passionate Programme Coordinator to join our growing team. Our Programme Coordinators are responsible for ensuring that their portfolio of our tutoring programmes is delivered effectively and that students receive high-quality tuition from their tutors.

Location:

Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).

Travel:

You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g., car/bus/train) is essential. Colleges you may need to travel to include: Hopwood Hall Rochdale campus and Hopwood Hall Middleton campus. For travel to the London office, you will be able to claim expenses.

Hours:

Full-time (37.5 hours/week Monday to Friday, flexible working patterns available)

Contract:

Fixed-term until August 2026

Proposed Start Date:

28th July 2025

Benefits:

• 36 days of annual leave (including bank holidays)
• Flexible working options (hybrid & remote available)
• Professional development and training opportunities
• Termly in-person team development days in our London office
• Be part of a growing, mission-driven organisation making a real impact

Application Process:

Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions by 12th May.

Suitable candidates will be contacted after the closing date. Screening call will take place on 22nd May. First round of interviews will be on 5th June. If needed, second round will be on 12th June.

Note on AI Use:

We acknowledge AI as a useful tool when drafting applications. However, misuse can lead to generic applications lacking personal touch. If you use AI, ensure your final application reflects your unique experiences and skills.

Role Responsibilities:

• Manage a portfolio of up to 300 students, ensuring engagement with tutoring sessions.
• Prepare for programme launches, including timetabling and logistics.
• Maximise student reach by filling tutoring spaces and maintaining a pipeline of students.
• Develop strategies to enhance engagement and track attendance using Salesforce CRM.
• Prioritise safeguarding and student safety.

Tutor Performance and Delivery:

• Oversee tutor task and session management for quality delivery.
• Conduct check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold standards and improve effectiveness.

College Relationships and Logistics:

• Build and maintain relationships with college staff.
• Manage logistical arrangements like scheduling and room bookings.
• Maintain communication with stakeholders and contribute to impact reports.
• Support contract renewals to sustain and grow partnerships.

Innovation and Improvement:

• Identify operational improvements for efficiency.
• Contribute to projects like tutor training and student engagement initiatives.
• Lead special projects aligned with organisational goals.

Values and Representation:

• Represent the organisation's values in all interactions.
• Ensure accurate reporting and evaluation for systemic change.
• Support strategic priorities collaboratively.

Candidate Profile:

We seek individuals passionate about our mission, demonstrating:

• Commitment to educational equity and supporting disadvantaged students
• Ability to thrive in a fast-paced environment
• Attention to detail and high standards
• Resilience, problem-solving, and proactive attitude
• Excellent communication skills
• Strong organisational and time management skills
• IT proficiency in Word and Excel
• Experience in education programme delivery
• Familiarity with Salesforce
• Understanding of the further education sector
• Interest or commitment to charity work

Additional Experience:

Roles such as Programme Coordinator, Education Programme Manager, Student Engagement Officer, etc., are relevant.

This is a UK-based role. Applicants must be eligible to work in the UK. Please specify your visa status if applicable. We cannot sponsor visas. We are an equal opportunities employer and do not discriminate based on protected characteristics.