Professional Standards Manager

Please apply by: 24th December 2025, midday.

The Professional Standards Manager is central in creating a working environment where people feel safe, respected and treated fairly. The role ensures that concerns about behaviour, conduct or workplace matters are managed in a balanced, sensitive and consistent way.

The postholder leads the Service's approach to professional standards by promoting fairness, dignity, early resolution and a focus on learning. They support managers and staff to address concerns constructively and make sure that a formal investigation is only instigated when genuinely needed.

The role also manages the formal, confidential routes for raising concerns. The postholder ensures that these concerns are listened to with care, assessed properly and responded to with integrity and respect.

The role requires a calm, and balanced approach to conflict resolution, so that individuals feel supported and treated with dignity at every stage. In rare situations, and only when no suitable alternative is available, the Professional Standards Manager may carry out an investigation themselves. When this happens, clear safeguards will be in place to protect independence and fairness.

• Contract: Permanent
• Grade: 16
• Salary: £49,282 - £50,269
• Hours of Work: 37 Hours per week
• Directorate: People Services
• Job Ref: 506205
• Location: Headquarters, Llantrisant