Production Services Analyst

Your new company

• Tier 1 Bank

Your new role

This job is essentially about keeping the bank's technologysystems running smoothly and quicklyresponding when something goes wrong.
Think of it like being part of a central command team that watches over all the key systems the bank relies on - 24/7.
This role focuses on operational excellence through detecting, predicting, and preventing customer and business-impacting technology incidents, while ensuring rapid service restoration when disruptions occur.The role operates a fixed shift pattern of 07:00 - 16:00 across the above shift schedules.

What you'll need to succeed

• Good understanding of IT infrastructure, Cloud technology, and network operations.
• Experience with monitoring tools.
• Working knowledge of Microsoft Outlook, Word, Excel
• Knowledge of Remedy and ServiceNow.
• Familiarity with ITIL principles (certifications desirable).
• Basic programming knowledge; Splunk/Tableau experience beneficial but not essential.

What you'll get in return

An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.