Production Co-ordinator

The Production Co-Ordinator is responsible for supporting the Production Management teams in the logistics, crewing and administration tasks relating to event delivery. There is a clear focus on the booking and clerical management of internal and subcontracted Technicians, Local Crew and other freelancer labour for the Event Production Services department and wider business.

Key Duties & Responsibilities:

• Support the Production and Venues team within Event Production Services (EPS) with the day to day logistics, crewing and administration support required for the delivery of events.
• Book sufficiently skilled crew from our database to fulfil the requirements of roles from within the department using our dedicated crewing software
• Generate and issue purchase orders to crew
• Maintain the subcontractor database
• Ensure freelancer compliance with regards to documentation and information.
• Build and maintain relationships with Project Managers, Venue Technical Managers and other service users to better understand and fulfil requirements.
• Optimise bookings to ensure best use of resources between internal and external crew.
• Ensure all data in our systems relating to crewing is up to date at all times.

Defining Success In the Role:

• The accurate and effective completion of a large volume of clerical work ensuring that data is current, accurate and to approved standards
• Building strong relationships with the Production Team to ensure that their needs are understood and where possible preemptive support can be offered
• Understanding the skills required to fulfil roles and how they differ at the individual job level
• The ability to keep pace with face changing requirements while maintaining accurate documentation and communication of these changes.

Technical Skills:

• Proven IT skills, including use of Microsoft Office (Word, Excel, Access applications and PowerPoint). Working knowledge of an internal e-mail system and electronic diary is essential.
• Working knowledge of a crew booking system such as TeamTrack would be a significant advantage.
• General understanding/awareness of the event and practical event practices.

Professional Skills:

• Very strong attention to detail and accuracy.
• Highly effective at relating to others and working as a member of a team.
• Deadline conscious and highly organised with the ability to prioritise and multi-task whilst managing a challenging workload and meeting strict deadlines.
• Willing and flexible approach, with the ability to work on own initiative.
• Excellent time management and planning skills, forward thinking and able to add value.

Experience & Qualifications:

• Previous experience of a service scheduling role would be preferable
• Proven experience in an administration role within a high volume environment, demonstrating the ability to manage workload and meet deadlines.
• Experience working with internal and external stakeholders to deliver high quality services.

d&b solutions team members are expected too:

• To work alongside the members of other teams and communicate effectively
• To learn about the company and its activities in order to understand and deal with the customers
• Maintain d&b solutions confidentiality at all times
• To represent the company in a courteous and appropriate manner in all circumstances
• To follow correct procedures at all times and to follow the policies laid out in the staff handbook
• Adhere to and demonstrate knowledge of health and safety matters in relation to work related tasks and ensure that relevant Health and Safety guidelines are adhered to at all times
• To carry out your duties and responsibilities in a manner that reflects the Core Values of d&b solutions at all times - Community, Creativity and Innovation, Integrity and Trust, Learning, Quality and Excellence