Product Owner

Description

Welcome to Moneycorp
We're delighted you're interested in being a part of Moneycorp.
In the last decade, Moneycorp has transformed from a largely domestic, consumer-focused provider of foreign exchange to an end-to-end global payments' ecosystem.
With two banking licenses and operations across the entire value chain of the international payments and foreign exchange sectors, we enable businesses, institutions, and individuals to thrive beyond borders.
We help our clients realise their growth ambitions by providing them with worldwide reach, relentless regulatory excellence, and tailored, relevant solutions that resiliently optimise their financial operations.
We're fervent about pursuing our goals, making substantial contributions to the payments industry, and consistently offering unwavering support to our clients at every stage of their journey.
Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our DNA. We're restless in our drive to surpass the expectations of our clients and unlock opportunities to support them at every stage of their journey.
The foundation of our success is our people, and nurturing a culture of belonging for all of our colleagues is central to our journey as a global business.
Find out more about Moneycorp's offering, global footprint and capabilities here: About Us moneycorp
Your Next Challenge
This role is responsible for driving the successful delivery of customer-focused products by bridging business needs with technical execution. Acting as a key liaison between stakeholders, clients, and development teams, the role combines product ownership, business analysis and project scoping to define requirements, manage delivery and ensure measurable outcomes. It champions continuous improvement, supports governance and reporting, and contributes to the overall growth and effectiveness of the Product function.
Key Responsibilities
Product ownership

• Liaise with internal and external stakeholders (third parties, clients) to define client or business needs and product development objectives.
• Be a customer advocate throughout the demand and development processes.
• Proactively seek to understand the business and technology domain and environment to inform requirements and decision making.
• Identify opportunities for improvements to the product.
• Identify and triage issues requiring resolution to deliver the product or enhancement.
• Influence others or take actions necessary to meet product launch objectives.
• Contribute to the development of the Product function and other team members.
• Work with stakeholders to define and measure product success metrics.
• Work with Product, Sales and Marketing to support value proposition definition.
• Provide SME support in line with Product Management or Stakeholders agreement.

Project scoping and estimation

• Work with stakeholders from all business units as well as third party companies to define and document business processes and software requirements.
• Support business users and management in optimizing the scope, benefits and risks of proposed projects.
• Lead scoping workshops with business and technical teams and document and seek sign off on agreed scope.
• Lead the high-level estimation workshops with the technical teams and communicate options for delivery.
• Support resource management and costing assessments alongside the Portfolio Manager, Delivery Manager, Project Manager or Finance team.
• Assist tech management and business stakeholders with internal governance steps

Business analysis and requirements

• Work closely with the key stakeholders to define function and non-functional requirements and solutions.
• Ensure high-quality detail-focused business requirements and user stories are documented and signed off by the business sponsors.
• Maintain, refine and prioritise the short-term product roadmap and backlog of features with stakeholder input.
• Drive requirements through the development process providing clarifications or resolving problems that might arise.
• Maintain the business standards for business analysis and overall product solutioning and design.
• Work with and support other members of the Product team.

Development and delivery

• Act as the liaison between the development team and stakeholders.
• Manage and prioritise development backlogs by user story/bug tracking activities; resolving problems and recommending actions.
• Triage issues raised in development and production.
• Work with the team to ensure that deadlines are met and scope is adhered to.
• Identify risks, issues and dependencies, log them appropriately and appropriate action to minimise the impact on the project.
• Escalate key risks or roadblocks for support to resolve them.
• Identify scope for change and analyse the impact and risk of change requests.
• Ensure change requests to project scope go through the defined authorisation process prior to implementation, including re-estimation, re-costing, and approval.
• Organise and lead showcases with business stakeholders and UAT.
• Conduct or provide input into post launch review.

Working to targets

• Achieve activity targets set by your line manager.
• Develop project plan (in conjunction with the Product / Program Manager / Business owner - where applicable) for product delivery and launch

Objection handling

• Carry out needs analysis and effectively probe and question intelligently to gauge interest and the potential level of business.
• Handle objections; pre-empt them, identify solutions, communicate effectively and deliver to overcome them.

Ensuring that all information is up to date

• Complete relevant reports from meetings with key decisions, actions and next steps.
• Perform appropriate handover at the end of the product development process.

Reporting

• Compile activity reports covering outcomes/delivered milestones, upcoming priorities and actions and next steps to stakeholders.
• Provide updates to tech management for regular reporting.

Person Specification
Knowledge and Experience:

• Experience with Agile project delivery
• Knowledge of IT systems, business processes and product development processes
• Experience in a financial services organisation preferable

Skills:

• Excellent communication skills
• Strong organisational skills
• Flexible and able to work in a highly pressurised environment
• Able to communicate with stakeholders at all levels, including Board level
• Good decision making and problem solving skills
• Proven ability to work autonomously and as part of a team

Personal Attributes:

• Approachable and personable
• Personal drive
• Determined and persistent
• Self-motivated
• Adaptable and flexible
• Professional
• Team player
• Calm and confident
• Proactive and tenacious
• Target driven

Please note: This is a full-time, permanent position based in our London office with an opportunity to work hybrid.
Interested?
If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button
Fostering a culture of belonging and inclusivity
We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organisation through initiatives like our DE&I focus groups and value champion network.
Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.
Connect with us
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