Product Manager (FTC 18 months)

Job Description We are seeking an experienced Product Manager with a strong background in financial services to join our Product team. This is an excellent opportunity for someone early in their product career to gain hands on experience in financial services. You'll work closely with senior product managers and cross functional teams to help maintain and improve our Leasing product offerings. This role is ideal for someone who is eager to learn, detail oriented, and passionate about delivering great customer experiences.

Key Responsibilities

• Product Strategy: Assist in the day to day management of the Leasing product suite, including documentation, FAQs, and internal communications.
• Market Analysis: Support by gathering and analysing customer feedback and market data to inform product improvements.
• Product Development: Lead the product development lifecycle from ideation to launch - incl. managing internal and external stakeholders as necessary.
• Cross functional Collaboration: Collaborate with internal teams (e.g. Sales, Marketing, Operations, IT) to support product delivery and performance.
• Performance Monitoring: Track and analyse product performance, identifying opportunities for improvement and ensuring products meet business objectives and customer expectations. Objectives to maximise sales and volume aspirations.
• Compliance Awareness: Work with the team to ensure product materials and communications align with regulatory standards.
• Cross Product Innovation: Support cross product innovation and look for constant cross product streamlining possibilities.
• Day to Day: Develop and maintain product documentation, FAQs, and other resources to help our business and customers better understand and sell our products.
• Product SME for Projects: Support product related projects and change initiatives, ensuring tasks are tracked and delivered on time, escalating appropriately if needed.

Education, Experience, Skills & Personal Attributes Education, Experience

• Bachelor's degree in a related field.
• Master's degree or relevant professional qualification is a plus.
• This role is a control function role as defined by the Central Bank Reform Act Regulations 2011 and will be required to comply with the necessary Fitness and Probity obligations. MCC & F&P: The candidate must meet the minimum competency code for the role and pass fitness and property standards.
• Fully qualified Financial Advisor (QFA) or part qualified (APA) with up-to-date CPD hours (Required) or working towards.
• Minimum of 3 years of experience in product management within the financial services sector.
• CIP01 and CIP04 Insurance Qualifications from the Insurance Institute of Ireland are also an advantage; however, not a requirement. The successful candidate would need to pass these within a 4-year period and study towards sitting the first

Skills

• Strong analytical and problem solving skills
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and priorities simultaneously
• Proficient in the principles of project and change management
• Knowledge of regulatory requirements and industry best practices, be comfortable advocating for your customer in the regulatory space.
• Experience presenting to senior executives and experienced in managing messages effectively
• Skilled Decision Maker - Confident to make decisions and elevate appropriately

Personal attributes

• Highly motivated - don't stop until it's done & a deliver in spite of challenges mindset
• Results orientated with a high level of initiative
• Detail oriented, strong time management skills
• Creative thinker with a customer centric mindset - can find IT and Non IT solutions to problems
• Strong leadership - can bring stakeholders on a journey

Terms & Conditions This is a FTC position (18 months).

Job Description This is an exciting opportunity to join a dynamic commercial team responsible for the management and development of the commercial relationship between VWFSI and its 6 Brand partners in Ireland (Volkswagen Passenger Car, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles).

We are seeking a motivated and innovative Campaign Specialist to join our dynamic team. This role reporting to the Brand & Planning Manager, provides an opportunity to contribute to the commercial success of the business through day to day operational interactions with its Brand partners, and involvement in the development of longer term strategic programmes. The role requires engaging with numerous internal and external stakeholders across multiple departments within VWFSI, VGI and external vendors.

The Campaign Specialist will drive key day to day campaign management activities while also being a subject matter expert in our future state systems and processes in relation to our products and campaign activations.

Key Responsibilities

• Lead the set up, execution, monitoring, and analysis of Brand campaigns across all sales channels including Retail, Fleet, Digital, and Aftersales, while collaborating with internal stakeholders across Brand Management, Sales, Controlling, and Operations.
• Manage campaign compliance in delivery to market, ensuring adherence to regulations and internal guidelines, to deliver Central Bank of Ireland (CBI) compliant, customer centric campaigns.
• Responsible for provision of campaign costs to brand partners, as well as pricing examples for budgeting and advertising purposes.
• Key contact for the triage of campaign issues between internal stakeholders (e.g. Digital, Data, Operations, Controlling, Compliance, and Sales teams).
• Key contributor to the implementation of a new campaign management system into VWFS, including onboarding and optimisation of the system to meet business requirements.
• Responsible for ensuring the system has required functionality, process efficiencies, and process controls, including focus on ongoing system development for changing business needs.
• Close collaboration with the Digital team to align on end to end business requirements from vehicle configuration and selection, finance calculation, and campaign offer.

Key Role Requirements

• Degree in Business/Marketing/Economics/Finance (or related discipline) required
• 3+ years' experience in Financial Services or commercial industry preferable
• Prior experience with Salesforce is highly preferred
• Exceptional Excel skills required and strong proficiency with Word & PowerPoint
• Excellent communication skills, resulting in strong and positive outcomes
• Strong analytical and numeric ability - production, analysis and representation of data in a clear manner to facilitate commercial decision making
• Comfortable working in a fast paced environment while still retaining an excellent level of quality and attention to detail
• Motivated self starter with the ability to work on own initiative, as part of a high performing team
• Proven ability to focus on continuous improvement and process efficiency
• A strong customer & commercial focus
• Fluent written and spoken English

Terms & Conditions This is a permanent full time position. The successful candidate will be expected to work a minimum of 2 days a week on site at the Liffey Valley Office. Compliance with all relevant internal policies and procedures and adherence to the Volkswagen Financial Services Code of Conduct is mandatory.

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

Job Description The successful candidate will function as part of a legal shared services operating model, providing exceptional and pragmatic legal advice to VWFSIL and Volkswagen Group Ireland (VWGI), on a broad range of legal topics, including:

• financial services regulation
• consumer dispute resolution
• anti competition law
• anti money laundering
• commercial contracts

They will be operating in a solution focused, business partner role to provide commercially sensible, pragmatic legal advice to the business.

Key Responsibilities

• Advise both VWFSIL and VWGI on a broad range of legal topics, ensuring matters are escalated appropriately to the General Counsel.
• Advise the business on financial regulation, consumer credit, anti money laundering and associated regulatory requirements.
• Act as the day to day legal contact for commercial contract queries, to include creation, negotiation and ongoing legal management of supplier contracts across both businesses; working alongside a shared procurement function.
• Day to day management of customer claims across both businesses.
• Supervision of seconded trainee solicitors, ensuring their personal development and adequate supervision.
• Horizon scanning and interpretation of regulations and carrying out of business impact assessments to ensure the business is prepared for any future regulatory changes.
• Take an active role in the identification and implementation of process improvement and efficiencies in the shared legal service.
• Management and co ordination of all legal/regulatory employment activities on behalf of VWFS.
• Responsibility for instructions and management of external legal firms.

Key Role Requirements

• Previous in house legal experience is an advantage.
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