Product Engineer (ECommerce & Digital)

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

The Partnership is the UK's most successful omni-channel retailer, including two of the UK's most loved department store and grocery brands, with annual sales revenues exceeding £12B. Our Engineering practice includes 80+ teams working on Cloud Platforms, Mobile Apps, E-Commerce functionality, and Machine Learning. We value collaboration, knowledge sharing, and continuous learning to keep up with the latest technologies.

John Lewis E-Commerce & Digital is responsible for delivering a leading digital customer experience across web and mobile apps, as well as omnichannel services in stores and contact centres. Technology is critical in our fast-paced retail environment, where over 50% of revenue comes from digital channels.

The supporting technology includes domain-driven microservice architecture on a digital platform, composable SaaS, legacy applications being modernized, all integrated to serve our customers reliably and securely.

Learn more about being a Software Engineer in the Partnership and our technology stack.

At a glance

• Contract type - This position is a permanent contract.
• Salary - £75,000 - £140,000
• Flexible Working - Hybrid role, primarily from home and London Head Office, with occasional visits to other locations.

Key Responsibilities

• Align engineering strategy with business objectives, influence operations, and guide team structures and practices.
• Revisit legacy microservices and extend digital tech into stores.
• Collaborate with stakeholders and engineering teams, including senior staff and specialists.
• Ensure delivery of innovative, high-quality software solutions.

Essential skills/experience

• Strong engineering background with experience in modern techniques like Continuous Delivery and Domain Driven Design.
• Experience implementing package solutions in complex environments.
• Leadership experience across multiple teams and influencing large investments.
• Knowledge of architectural styles and integration patterns.
• Techniques to improve system resilience, performance, security, and evolvability.
• Experience with Lean and Systems Thinking.

Desirable skills/experience

• ECommerce or retail experience.
• Experience working with legacy systems.
• Hands-on software engineering experience.
• Management or enterprise architecture experience.

Next Steps

• Complete application with CV upload and questions, refreshing the page as needed.
• Successful candidates will have interviews, including screening and formal stages.
• Support available for adjustments during recruitment.

The partnership

We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We're committed to innovation, diversity, and shared ownership, aiming to create a workplace where everyone can thrive.

Note: Some roles require pre-employment vetting, including DBS checks, and possibly other probity checks. Apply early, as vacancies may close quickly. We support flexible working arrangements to promote work-life balance.