Product Development Admin Assistant

LuxExperience Private Label develops and delivers exclusive own brand collections across the group's portfolio of luxury destinations, including Mr Porter, NET A PORTER and Mytheresa. Partnering closely with the design teams dedicated to each store, the Product Development team transforms creative concepts into commercially successful products through world class expertise in sourcing, development, technical design, fit, quality and production. The team combines craftsmanship, innovation and attention to detail to create collections that reflect the distinctive aesthetic of each store while enhancing the group's offering to the world's most discerning luxury customers. As part of LuxExperience, the leading digital, multi brand luxury group, the team plays an important role in shaping exclusive products that strengthen customer engagement and brand differentiation.

Position Details

Department: Product Development & Production

Reporting into: Product Development Manager

Location: Our Westfield office in London

Working Model: Hybrid (4 days in office, 1 day remote)

Team Size: 5

Employment Type: Permanent

Experience Level: Entry Level

Role Purpose

Supporting the Product Development team in managing the day to day development process from sketch through to delivery, encompassing all aspects of product development. The Product Development Admin Assistant will be responsible for ensuring the smooth running of the Product Development & Production Department and for supporting both the administrative functions of the team and the link to the Merchandising and Garment Tech Teams.

Key Responsibilities

• Maintain and update product information across internal systems (PLM/product databases), ensuring accuracy, version control, and consistency.
• Coordinate the tracking, ordering, receipt, and distribution of samples to internal teams and suppliers.
• Raise and process Purchase Orders (POs), amend POs where required, and support invoice processing for samples, testing, temporary salaries and circular services.
• Manage supplier onboarding, ensuring correct setup for systems, payment and communications.
• Support internal teams (Product Development, Design, Merchandising, Garment Technology) with day to day administrative tasks, including meeting notes, sample organisation and returns.
• Coordinate and assist with shipments (DHL, press, photoshoots and sampling pieces).
• Support merchandising in amending units, invoices and shipping windows where required.
• Manage QR labels and generate PIDs via EON and Nilorn platforms.
• Assist with Jira ticket management for tracking and resolving administrative requests.

Essential Skills & Requirements

• Previous experience in a product admin, fashion retail or development support role is desirable.
• Strong organisational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple tasks and priorities in a fast paced, deadline driven environment.
• Strong communication skills, both written and verbal, with the ability to build effective relationships across teams.
• Proficiency in Microsoft Excel and comfort managing large volumes of data.
• Experience with PLM or other product database systems preferred.
• Proactive, flexible and solutions oriented approach to support operational and administrative needs.
• Basic understanding of product development workflows, POs, invoices and sample management.

EEO Statement

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognise and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, colour, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.