Product Consultant Professional Services Leeds

Be a part of something bigger Our Story At Radar Healthcare, we're dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients.

We're on a mission to become a world leading health tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you're passionate about improving healthcare outcomes and want to work in a team of like minded individuals, we invite you to join us on our journey.

So if you're up for an exciting challenge and want to be part of a team that's making a real impact, we'd love to hear from you!

Our Values At Radar Healthcare, we are all proud of our values led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:

Customer focused with a partnership approach

Open, honest and transparent

Innovative

Ethical, trustworthy and caring

Our People & Culture At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We're an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we're not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.

We're also super proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work"

The Opportunity Radar Healthcare's new Product Consultant The Product Consultant will play a crucial role in designing and configuring our systems to align with best practices and client needs. This role involves providing expert consultancy, supporting pre sales activities, assisting project management, and collaborating with the partnerships team. The ideal candidate will have a deep understanding of healthcare systems and a passion for using technology to drive improvements in healthcare delivery.

What you'll be doing to make a difference: 1. System Design and Configuration:

• Design and configure our healthcare technology solutions to meet client requirements and industry best practices.

• Collaborate with clients to understand their workflows and ensure optimal system setup.

• Create and maintain detailed configuration documentation.

2. Consultancy Services:

• Provide expert consultancy to clients on system implementation and optimisation.

• Conduct workshops and training sessions to educate clients on best practices.

• Offer ongoing support and advice to ensure clients maximise the benefits of our solutions.

3. Pre Sales Support:

• Assist the sales team by providing technical expertise during the pre sales process.

• Prepare and deliver product demonstrations and presentations tailored to client needs.

• Participate in RFP/RFI responses and solution design discussions.

4. Project Management Support:

• Collaborate with the project management team to ensure successful project delivery.

• Participate in project planning, kick off meetings, and regular status updates.

• Help identify and mitigate project risks and issues.

5. Partnerships Team Collaboration:

• Work with the partnerships team to support in life customers with consultancy and optimisation as required by the client.

• Work with the product team to integrate our solutions with partner products and services.

• Provide technical guidance and support for all customer initiatives.

6. Continuous Improvement:

• Stay current with industry trends and advancements in healthcare technology.

• Identify opportunities for product enhancements and process improvements.

• Contribute to the development of new features and functionalities.

Your journey so far

• Excellent problem solving and analytical skills.

• Proficiency in system configuration and design.

• Strong presentation and communication skills.

• Ability to work collaboratively with cross functional teams.

• Customer focused mindset with a commitment to delivering high quality service.

• Strong organisational and time management skills.

• Proficiency in relevant software and tools for system configuration

• Ability to translate client requirements into effective system designs.

• Willingness to travel as required to client sites and industry events.

Even Better if you have

• Strong knowledge of NHS systems, health and social care operations, and international healthcare markets.
• SaaS Background

The Bigger Picture Whilst we value professional experiences and qualifications, we're committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidate's demonstrable skillset, drive and ethos so even if you don't feel 100% qualified for the role - we welcome you to connect with us. We'd love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!

What we offer in return A competitive salary dependent on experience

This role requires travel to the office 3 days a week

Values led culture - we're extremely proud of our culture. Learn more about what makes it special here

Learning & development budget of £1,000 each year to drive your own professional development

️ 25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead

Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun!

Charity leave - giving back is important to us, so we empower all our team members to support charity every year on company time

Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid

️ Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more

Life cover - a pay out of 3x your salary to support your beneficiaries if the worst happened

Compassionate leave of up to 5 days time off if you lose a loved one

Paid sick leave - Enhanced sick pay after 6 months (increasing with service)

Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year)

Pension - We're invested in your future, we contribute 3% of your salary to your pension pot, helping you save up for those golden years!

Technology - Rest assured, we'll have a laptop all set up and ready for you on your first day. Additionally, in your first week, we'll conduct a WFH risk assessment to ensure you have everything you need, including a second screen, keyboard, mouse, and any other goodies!

Dog friendly office

Socials - we get together as a full company at least four times per year, plus at least once a quarter in individual teams, too. Not including all the fun activities being planned by our newly formed social committee.

Discounts on cinema, vouchers, gym memberships, days out and much much more

PLUS a monthly £ allowance on our flexible benefits platform to spend on whatever else you might be after (private medical insurance, dental insurance, critical illness cover, or upgrade any of the covers above) with the ability to top up from salary if desired. We're all different, after all!

Accessibility If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us. If you have a medical condition or disability we are committed to ensuring that our process is inclusive and accessible for all, let us know how we can best support you.

Connect with us! We'd love to hear from you! If this role isn't quite right for you but you feel like Radar Healthcare could be . click apply for full job details