Procurement Helpdesk Leader - Hybrid, Elevate Complaints

A national health service organization in Nottingham seeks a Procurement Helpdesk Leader to oversee a team delivering compliant customer service. You will manage complaint handling, facilitate process improvement, and monitor performance. Ideal candidates will have customer service experience in regulated settings, team leadership skills, and strong attention to detail. The position offers hybrid working, 27 days of holiday plus bank holidays, and various employee benefits including a generous pension scheme.