Process Documentation Manager, 6 month Fixed Term Contract

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The primary focus of this role will be on the documentation of business processes, conducting workshops to gather requirements, producing process maps and standard operating procedure including controls.In this role, the individual will work with key stakeholders to identify inefficiencies and risks and recommend improvements that align with the business objectives. Role Responsibilities Develop detailed process maps and standard operating procedures consistent with the quality and format defined by TP ICAP and reflecting any approved process changes/improvements so that they are future proofed, Facilitate workshops and interviews with Subject Matter Experts in order to document the process, risks, controls and potential pain points and potential improvement opportunities. Collaborate with and develop strong working relationships with key stakeholders to facilitate an understanding of the business process, challenges and opportunities. Recommend process enhancements to increase efficiency, streamline operations, reduce costs and improve controls. Prepare reports and presentations to track the progress of all process documentation for Finance and the process improvement recommendations for approval. Manage the internal project resource, in terms of providing mentoring and development, co-ordinating and prioritising tasks, ensuring quality of documentation and that project deadlines are achieved. Ad hoc tasks as required. Experience / Competences Essential Minimum 3 years previous business experience with a strong focus on process mapping, standard operating procedures and process improvement. Proficiency in tools such as Draw.io, or similar. Strong understanding of process documentation best practices. Ability to simplify complex processes and communicate them clearly. Experience in workshop facilitation. Stakeholder management skills and strong communication both verbal and written. An ability to prioritise workloads and ensure critical deadlines are met. A proven record as a team player with ability to work effectively with people at all levels of the organisation and in remote locations.Desired Experience working within the financial services industry and risk experience an advantage Job Band & Level: Manager, 6 Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.