Proactive Energy Service Advisor (Hybrid)

A leading energy service provider in Peterborough is seeking a Customer Service Advisor to resolve resident queries about their heat network energy accounts. The role requires effective communication and a proactive customer service orientation. You'll be part of a supportive team, managing customer interactions across various channels like phone and live chat. Ideal candidates will possess strong skills in communication, problem-solving, and familiarity with energy billing processes. A structured development path and generous benefits are offered.