Private Medical Secretary: Clinic Coordination & Admin

• Provide full secretarial support to Consultants, including accurate audio typing and professional handling of all clinical and non clinical correspondence
• Manage Consultant diaries, clinics and patient appointments, ensuring results, letters, investigations and records are prepared in advance
• Coordinate patient pathways, including admissions, investigations and test results, escalating urgent or abnormal findings promptly
• Act as the main point of contact for patients, handling enquiries with empathy, professionalism and discretion, including difficult situations
• Support the financial administration of the practice, ensuring insurance details, self pay information and billing requirements are accurately recorded and communicated

Requirements

• Previous experience in private healthcare within a medical secretarial or equivalent administrative role
• A working knowledge of medical terminology and strong attention to detail
• Excellent organisational skills, with the ability to prioritise and work independently within guidelines
• Strong, accurate typing skills and confidence using Microsoft Office systems
• Clear, professional communication skills with a calm and empathetic approach

ATS Optimization Keywords
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Hard Skills

• audio typing
• medical terminology
• financial administration
• billing requirements
• patient pathways
• diary management
• clinical correspondence
• investigations
• typing skills

Soft Skills

• empathy
• professionalism
• discretion
• organisational skills
• attention to detail
• communication skills
• calm approach
• independence
• prioritisation