Principal Enterprise Architect

Overview

Working with Fortune 500 clients on a number of exciting and complex projects, our Principal Enterprise Architects perform a strategic role responsible for driving complex technical sales cycles through consultative solution selling. This position requires a unique blend of technical expertise, business acumen, and sales skills to effectively position Pega's solutions to address customer business challenges. As a trusted technical advisor, you'll work closely with sales teams to influence decision-makers, articulate Pega's value proposition, and secure new business opportunities.

What You'll Do at Pega:

• Lead technical pre-sales activities throughout the entire sales cycle, from initial discovery to proposal development and closing
• Create and deliver persuasive solution presentations, demonstrations, and proof of concepts tailored to customer business needs
• Support the development of compelling business cases that demonstrate ROI and quantifiable value of Pega solutions
• Identify and overcome technical objections during the sales process
• Collaborate with sales teams to develop account strategies and solution positioning

Technical Expertise:

• Provide technical leadership and expertise, serving as a trusted advisor to clients on complex technical challenges
• Demonstrate deep understanding of enterprise software architecture, design patterns, and architecture best practices
• Stay current with emerging technologies and industry trends to identify new opportunities and address customer needs proactively
• Maintain comprehensive knowledge of Pega's product portfolio, including features, capabilities, competitive advantages, and limitations
• Build and maintain strong relationships with customers at all levels, from technical practitioners to C-suite executives
• Conduct discovery sessions to understand customer business objectives, challenges, and technical requirements
• Translate complex customer requirements into viable Pega solution architectures
• Articulate complex technical concepts to both technical and non-technical audiences
• Lead technical workshops and solution design sessions to educate customers on Pega products and technologies
• Partner closely with Account Executives to develop and execute technical sales strategies
• Provide technical win/loss analysis to continuously improve pre-sales approaches
• Contribute to the development of sales collateral, including whitepapers, case studies, solution briefs, and competitive positioning

Who You Are:

A Strategic Technology Leader - You serve as an invaluable asset to both business and technology leaders, broadening and deepening architectural knowledge across all relevant domains while driving strategic technology decisions

An Exceptional Communicator - You possess outstanding communication, strategic thinking, analytical, and influencing skills, combined with a proven track record of building and leading complex, multi-disciplinary teams through challenging transformations

A Continuous Learner - You demonstrate the ability to rapidly master new and emerging technologies, methodologies, and solutions in the evolving Cloud/IT technology landscape, staying ahead of industry trends

A Compelling Presenter - You excel at presenting to diverse audiences, from C-level executives and IT management to executive-level business sponsors, adapting your message to resonate with each stakeholder group

An Industry Expert - You bring comprehensive breadth and depth of technology and IT operations experience with executive-level understanding of organizational structures, systems, architectures, and industry dynamics, including regulatory, competitive, and market influences that drive strategic decision-making

What You've Accomplished:

• Excellent software industry experience, with extensive knowledge of solution development and delivery within complex organisations
• 10+ years' customer facing roles, either sales or consultancy
• EA certification such as TOGAF, Zachman, etc.
• Solid understanding of common security concepts and standards (Encryption, SSO, SAML, OpenID, OAuth, RBAC, ABAC, etc.).
• Advanced understanding of Integration Technologies and Protocols (ESB, MOM, Web Services, APIs, HTTP, REST, SOAP, JMS/MQ, etc.).
• Advanced understanding of Enterprise Information Technologies used to host, support, and deploy enterprise class business applications (Application Servers, Load Balancers, Proxies, Databases, Data Warehouses/Marts/Lakes, BPMS, Rules Engines, CEP Engines, Identity Management Systems, Containers, etc.).
• Advanced understanding of contemporary enterprise class software architectures and development practices (JEE, Frameworks, SOA, Microservices, Agile, DevOps, etc.)

A broad understanding of, and ability to discuss, modern Enterprise technologies such as

• Modern platforms & architecture: SaaS, PaaS, multi-tenancy, containerization (Docker & Kubernetes), virtual environments (VMs)
• Digital experience & automation: Low-code platforms, iBPM, business rules, CRM, case/work management, robotic automation, next-best-action
• Customer engagement channels: Social, mobile, chat, chatbots, email, voice assistants, CTI/IVR
• Data & intelligence: Analytics, reporting, big data, AI/ML, IoT, blockchain
• Web & content technologies: CMS, web frameworks, cloud-native services
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Pega at a Glance and Extras:

Job ID: 22461

AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

Culture - At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations - If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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Pegasystems Limited UK Gender Pay Gap Statement
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Your Employee Rights Under the Family and Medical Leave Act
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