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Prime Account & Digital Customer Care Specialist

Posted 9 hours 8 minutes ago by Sanderson Design Group

Permanent
Full Time
Other
Leicestershire, Loughborough, United Kingdom, LE111
Job Description

Sanderson Design Group in Loughborough is seeking a Prime Account & Digital Customer Service Advisor to provide comprehensive support to prime account customers and sales managers, manage Tradehub and EDI orders, and handle UK customer service correspondence via the Ignite platform.

The role focuses on accurate order processing, portal maintenance, and proactive customer engagement to deliver a seamless, customer-centric journey and strengthen loyalty.

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