Premium Support Account Manager - Remote (Evening Shifts)

Jobgether is seeking a Premium Support Account Manager based in Ireland to own end-to-end relationships with a portfolio of premium users. You will communicate via email, live chat, and phone, handling routine inquiries, complex cases, and retention challenges while leveraging AI-powered tools to streamline tasks.

You will write personalized messages, explain complex topics in simple terms, and share insights with product teams to improve the user experience.