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Premium German-Speaking SaaS Support Specialist

Posted 6 hours 17 minutes ago by Personio

Permanent

Full Time

Other

Dublin, Dublin, Ireland

Job Description

Personio seeks a customer-focused specialist to manage premium accounts and deliver outstanding multi-channel support in German and English. You will guide customers, troubleshoot with Product/Tech, and help maximize value from the platform.

Hybrid role with three days in-office in Berlin, Munich, or Dublin, collaborating across Customer Success, Product, and SME teams to drive customer love and upsell opportunities.

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