Portuguese-Speaking CX Specialist (Hybrid, UK)

Vintage Cash Cow is seeking a Customer Experience Agent - Portuguese Speaking in the United Kingdom. In this full-time hybrid role, you will be responsible for handling customer inquiries through various channels, ensuring they feel heard and valued. Key responsibilities include responding to questions, managing complaints with empathy, and supporting sales conversations. The ideal candidate will have proven customer service experience, excellent communication skills, and the ability to resolve issues under pressure. Organizational skills and familiarity with CRM systems are also essential.