Porting & Provisioning Engineer

£28,000 to £28,000 per year, plus company benefits

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

02/05/2026

About this job

Porting & Provisioning Engineer

• Wigan - £28k per annum plus company benefits Our client is a well established communications and IT organisation based in Wigan; due to continued growth and expansion they are looking for an experienced Porting & Provisioning Engineer to join their team.

The successful candidate will be ensuring that Porting, Provisioning & Maintenance requests are processed in line with company procedures and standards.

You will also be a member of the Service team dealing with incoming customer queries and small customer quotes.

Key Responsibilities

• Submit and process porting orders (Worldwide) with correct documentation.
• Work with carriers and project managers to complete port orders.
• Set up Maintenance Contracts on Sales Force.
• Receive and log customer support requests in real time via phone/email.
• Ensure documentation for all orders and support requests is complete and accurate.

Qualifications

• Previous experience in porting or provisioning within IT or Telecoms is preferred but not essential.
• Ability to work in a fast paced environment and meet deadlines.
• Excellent communication and interpersonal skills.
• Highly organised with strong attention to detail.

Benefits

• Up to 25 days Holiday with length of service.
• Pension Scheme.
• Company Contractual Sick Pay Scheme.
• Private Medical.
• Cycle to Work Scheme.