Porting & Customer Experience Specialist (Hybrid)

Vodafone Group Plc in Stoke-on-Trent is hiring for a Porting Back Office Agent in a hybrid role. You will support porting and migration activities across EBU, guiding customers through queries and resolving issues at first contact.

You will set up customer ports on MNP systems, manage the end-to-end porting journey, and keep databases updated. A proactive team-player with attention to detail will thrive here.