Police Community Support Officer

Police Community Support Officer - Hertfordshire

Force Hertfordshire Constabulary

Contract Duration Permanent

Contract Type Full Time

Department Local Policing Command

Location Forcewide

Grade A3

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

Shift allowance additional pay point 5

37

Yes

Tenure period in months 12

Due to the extensive training programme required for this role, the successful candidate will not be able to apply for another police staff role within Bedfordshire, Cambridgeshire & Hertfordshire police forces for the period of time stipulated above, from their start date. They may apply to be a Police Officer.

Competency and Value Framework (CVF) Level 1

Closing Date

25/05/2025, 23:55

Job Description

We're offering applications for Police Community Support Officers (PCSOs).

As a Police Community Support Officer you can make a direct contribution to your local community. Our PCSOs play a vital role in offering a reassuring presence to the public, helping to fight crime and anti-social behaviour, and forging stronger relationships within the communities we serve.

PCSOs work in Neighbourhood Policing Teams to improve the quality of life for residents and make their area safer, by proactively tackling crime and anti-social behaviour (ASB).

Being a Police Community Support Officer is both exciting and rewarding. It calls for strong powers of observation, communication, judgment and problem-solving.

The role involves evening and weekend shift work, including working some weekends and evenings to 11pm, and you may be required to work at various locations across the county.

Becoming a PCSO offers a full or part time opportunity with the flexibility to fit around you, however the hours requested will need to fit in with operational requirements.

The starting salary for all new recruits is £30,468 f or individuals working full time (37 hours per week) and working the full shift pattern.

The salary, with shift allowance, will increase to a maximum of £36,630 based on length of service and performance related pay.

You will be eligible to join the Local Government Pension Scheme (LGPS). This is a contributory Career Average Revalued Earnings (CARE) scheme to which the Constabulary as the employer contributes to as well.

As a full time PCSO, we'll offer you a minimum of 178 hours of annual leave (24 days), with the potential to increase up to 222 hours (30 days), dependent on your hours of work and length of service. You will also receive eight days of public holidays. Your annual leave entitlement will be confirmed when you begin your role.

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

All applicants are required to hold a full driving licence at the point of applying.

All applicants are required to have at least 3 years residency in the UK.

Additional Information

All internal applicants must have successfully completed their probationary period to apply for this role.

Internal applicants within Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary (BCH), should upload either a CV or provide relevant skills, experiences and qualifications on Word/PDF document.

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. If a redeployee is successful and accepts an offer, they will remain on their home force's terms and conditions.

As a Disability Confident leader, we take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing workplace adjustments, wherever needed so everyone feels welcome and can flourish. If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the 'Offer an Interview Scheme'.

It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.

This advert will close on Sunday 25th May 2025 at 23:55pm

For more information on the Competency Values Framework (CVF) please click HERE

Hertfordshire Constabulary recognises the growing use of AI tools in preparing job applications. While these tools can support you in expressing your skills and experience more effectively, their use must align with the principles of honesty, integrity, originality, and personal accountability. We want to learn about you and your own personal experiences and how these make you suitable for the role, this will be assessed throughout the recruitment process including at interview, which AI cannot replace. Please click HERE to find out more about the acceptable and unacceptable uses of AI in our recruitment process.