PMO Officer (Full-time, fixed-term, maternity cover)

Company Overview

iCoTech is a Microsoft Partner based in Cardiff. We build Project & Portfolio Management solutions using the Microsoft Power Platform and Planner, helping public-sector clients such as IPO and Wales & West to close the productivity gap, improve insight, and mature their PMOs.

We're at an exciting stage of growth, working with a talented team with a clear vision. If you're ready to help drive the next chapter of our journey we'd love to hear from you.

About the Role

This is a full time, fixed term position providing maternity leave cover for 12 months.

We're looking for a detail orientated PMO Officer to join our Delivery Squad. This role is critical in ensuring robust planning, scheduling, and reporting across our portfolio of customer engagements. You'll work closely with the Practice Manager and the Consultants to develop and maintain integrated plans that drive on time, on budget delivery.

You will also own the Tooling, the Methodologies and the application of Governance across the Portfolio. Working to support the Practice in the delivery of our Services.

Key Responsibilities

• Support Consultants & the Practice Manager on a daily basis.
• Improve Portfolio visibility, delivery confidence, financial control and forward planning.
• Help ensure our internal systems are built to suitable standards.
• Build and manage the Portfolio Reporting tools (Power BI).
• Build the tools that allow the Finances to be tracked, managed, monitored and reported on.
• Ensure the application of our Governance Standards.
• Support the Consultants & Practice Manager when Change Control is required.
• Manage and maintain the Resource Plans using MS Project and Project Online.
• Manage the weekly timesheet process.
• Manage the monthly invoicing and month end process.

Essential Skills & Experience

• Proven experience in a PMO role, or similar.
• Strong knowledge of project delivery within a Consulting environment.
• Exceptional Excel, financial tracking, forecasting and reporting experience.
• Experience of using MS Project and SharePoint.

Desirable Skills & Experience

• Experience of using Project Online, Power BI and Power Apps.
• Ability to present to a customer, and experience in a revenue generating Project environment.
• Experience in tech, SaaS, or professional services industries.
• Knowledge of risk management and change control processes.
• This role will suit someone who thrives in an SME environment rather than a highly structured corporate organisation.

Why Join Us

• Opportunity to influence and improve delivery across a diverse portfolio.
• Work within a supportive, collaborative delivery environment.
• Professional development and career growth opportunities.
• Exposure to our amazing Public Sector customers - make a difference!
• 25 days annual leave (pro rata), plus bank holidays.
• Hybrid Working - expectation of coming into the Cardiff office 1-2 times a month.