Plant Hire Manager, Morden Depot

Salary: Competitive rate of pay

Key Responsibilities

• Oversee the daily hiring and off hiring of various plant machinery types and sizes.
• Coordinate plant and equipment availability, scheduling, and dispatch
• Ensure all hires are processed accurately, including contracts, delivery notes, and returns
• Monitor equipment utilisation to maximise efficiency and revenue
• Act as the main point of contact for customer enquiries and bookings
• Build and maintain strong relationships with existing and new clients
• Provide expert advice on suitable plant and equipment for customer needs
• Handle customer complaints and resolve issues promptly

Logistics & Coordination

• Plan and coordinate deliveries and collections with drivers
• Liaise with Service Manager to ensure equipment is hire-ready
• Work with service manager to ensure efficient turnaround of returned equipment

Compliance & Safety

• Ensure all operations comply with health and safety regulations
• Maintain accurate records of equipment inspections and certifications
• Help maintain and promote a strong safety culture
• Monitor hire rates, invoicing, and profitability
• Assist in budgeting and cost control
• Ensure all documentation and systems are up to date.

Key skills and qualifications

• Proven experience in plant hire, tool hire, or construction equipment industry
• Strong organisational and multitasking abilities
• Excellent communication and customer service skills
• Leadership or supervisory experience
• Good knowledge of plant machinery and hire processes
• IT proficiency (hire software systems, Microsoft Office)
• Understanding of health and safety regulations

Personal Attributes

• Proactive and solution-oriented
• Ability to work under pressure in a fast-paced environment
• Strong attention to detail with a commercial awareness
• Team player with leadership capability