Piercer (Maternity Leave Cover)

Missoma, we believe jewellery is more than just an accessory, it's a form of self-expression. Founded in 2007 by Marisa Hordern, we've grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.

Now, we're looking for a Piercing Specialist to join our Monmouth Street store. If you're passionate about delivering expert piercings in a stylish, supportive, and welcoming environment, and want to be part of a brand that values creativity, care, and community, this could be the perfect fit.

Why You'll Love Working With Us

At Missoma, we live by three core values:

• Authentic We value honesty, open feedback, and conscious sustainability. You'll be part of a team that genuinely cares about people and the planet.
• Collaborative Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
• Entrepreneurial We think big and act boldly. You'll be encouraged to bring ideas, take initiative, and make a real impact.

Your Role as a Piercing SpecialistYou'll be at the heart of our piercing experience - guiding customers through their journey with confidence, care, and style. You'll also support the shop floor team, bringing the Missoma experience to life at every touchpoint.

Piercing Expertise:

• Welcome customers into our piercing studio with warmth and professionalism.
• Help customers feel relaxed and informed throughout their piercing journey.
• Offer expert styling advice using Missoma's exclusive jewellery collections.
• Perform piercings to the highest standards of safety, hygiene, and technique.
• Provide clear aftercare guidance and confidently resolve any concerns.
• Stay up to date with UK piercing regulations, techniques, and equipment.
• Advise the wider retail team on legal and safety protocols.

Customer Experience & Shopfloor Support:

• Be a Missoma ambassador, sharing product knowledge, styling tips, and brand insights.
• Deliver exceptional service from first interaction to final purchase.
• Support your team with product expertise and a proactive, positive approach.

What You'll Bring

You don't need to tick every box, but here's what will help you thrive:

• 1.5+ years' experience piercing in a studio environment, with a strong portfolio.
• In-depth knowledge of UK piercing standards and regulations.
• A clean, professional, and customer-focused approach.
• Excellent communication skills and a warm, engaging presence.
• Ability to tailor your service to each customer's unique needs.
• A passion for jewellery, style, and helping people express themselves.

What You'll Get

• Competitive salary
• Retail commission scheme
• Generous staff discount
• Jewellery uniform allowance
• Medicash Healthcare Cash Plan
• Enhanced parental leave after 2 years of service

Ready to Make Your Mark?

If you're looking for a role where you can combine technical skill with creativity, and be part of a brand that's redefining jewellery and customer experience - we'd love to hear from you.