Permanent Contract - Client Advisor - LONDON Wardour Street

AMI is looking for new ambassadors for its boutique located in Wardour Street starting mid-April 2026

Reporting to the Store Manager, the Client Advisor will sale and build customer loyalty.

Responsibilities Customer Relations

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
• Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
• Assists customers during fittings and accommodating any alterations when needed.
• Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
• Introduces new customers to the brand.

Stock

• Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

Visual Merchandising

• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
• Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

Qualifications

• You have two years of experience in high-end ready-to-wear sales and are familiar with sales techniques.
• You are cheerful, dynamic, involved, and have excellent interpersonal skills.
• You enjoy working as part of a team and are results-oriented.
• You have a strong sense of customer service and enjoy meeting customer needs.
• You have a strong sense of fashion and a good understanding of the industry and its trends.
• Fluency in English is essential, and another language is a real asset.
• Starting date: mid-April 2026.

Why join the f.AMI.ly

• Join a fast-growing and caring fashion house.
• Have a rewarding experience in a brand that promotes "Friendly Luxury."
• Join a stimulating and passionate team.