People Solutions - Learning & Development Associate

Position Overview

The L&D Administrator will sit in our People Solutions operations team within People & Culture, providing comprehensive administrative support to ensure the effective implementation of the annual learning and development operations plan. This dynamic role involves varying projects and tasks throughout the year and primarily focuses on following established processes to deliver training accurately and efficiently.

Responsibilities

• Make standard internal room bookings for training sessions, team events, and meetings following established procedures.
• Track and monitor completion of pre- and post-course requirements to ensure participants complete required work.
• Support logistics for L&D events, including optional, recommended, and expected programmes.
• Accurately upload attendance records to the Learning Management System (LMS & Attend) using established processes.
• Assist in preparing and distributing physical materials for in-person workshops and learning events.
• Update and maintain L&D trackers and logs, ensuring consistency with set guidelines.
• Utilise available technologies, including developing Microsoft Forms and supporting documents required for training activities.
• Provide occasional assistance at off-site workshops, as directed.
• Work with senior team members to review and approve outputs, ensuring accuracy.
• Support ad hoc tasks, projects, and initiatives across the People & Culture team as required.

Qualifications & Experience

• A relevant third level qualification (desirable).

• 1-2 years of administrative experience, with L&D experience an advantage.

• Previous experience working in a fast paced environment.

• Excellent written and verbal communication skills.

• Highly organised with exceptional attention to detail.

• Ability to work effectively under tight deadlines and prioritise tasks.

• Proactive learner committed to continuous personal and professional development.

Skills & Competencies

• Accepting Feedback
• Active Listening
• Adult Learning Theories
• Career Training
• Communication
• Content Curation
• Content Strategy
• Contract Management
• Curriculum Development
• Data Reporting
• Design Thinking
• Developing Presentations
• Developing Training Materials
• E Learning Development
• Emotional Regulation
• Empathy
• Event Set Up
• Executive Education
• Facilitated Discussions
• Facilitate Training Sessions
• Financial Management
• Group Facilitation
• Inclusion
• Instructional Design (ID)

Additional Information

• Travel Requirements: 0%.

• Work visa sponsorship: No.

• Government clearance required: Yes.