People Operations & Benefits Manager

People Operations & Benefits Manager

London Hybrid Working £85,000 - £120,000 + Bonus + Benefits

Frazer Jones is partnering with a growing organisation to appoint a People Operations & Benefits Manager into a pivotal role within its People function.

You will lead HR operations, benefits, payroll, systems and governance. This visible role will focus on operational excellence, strong controls and a seamless employee experience.

About the role

• Collaborating with the People Operations team, managing priorities, performance and service delivery across all geographies.
• Drive improvements across HR processes, systems and the employee experience.
• Own Oracle HR administration, data integrity, system enhancements and management reporting.
• Ensure compliance with GDPR, SOX controls, audit requirements and wider People governance.
• Manage outsourced providers, SLAs, KPIs, budgets and business continuity activity.
• Lead benefits, renewals, benchmarking, vendor relationships and flexible benefits enrolment.
• Oversee end-to-end payroll across multiple territories.
• Identify opportunities to automate processes and improve reporting accuracy and efficiency.

About you

We are looking for an experienced HR Operations and Benefits professional who combines strong operational expertise with a proactive, continuous improvement mindset. You will be comfortable balancing strategic thinking with hands on delivery in a complex, regulated environment.

You will ideally bring

• Significant People Operations, HR Operations, Shared Services or People Services experience.
• Experience leading HR teams, including offshore or outsourced delivery models.
• Strong benefits administration, renewals, governance and vendor management expertise.
• HRIS experience, ideally Oracle HR or a comparable enterprise platform.
• Ideally exposure overseeing payroll across multiple jurisdictions.
• Knowledge of GDPR, SOX controls, audit and risk requirements.
• Strong analytical, reporting and process improvement skills.
• Excellent stakeholder management, organisation and communication skills.

Why apply?

This is an excellent opportunity to join a business investing in its people infrastructure and employee experience. The role offers broad exposure across People Operations, Benefits, Payroll, HR Technology and Governance, with the autonomy to influence strategy and deliver meaningful improvements.