People Administrator - DSAR

People Administrator - DSAR (6 Month FTC)Corporate Services Reports to: People Services ManagerAbout ArrivaArriva is one of Europe's leading transport providers, employing over 35,000 people and delivering more than 1.5 billion passenger journeys across 11 countries every year.With a proud heritage dating back to 1938, we're driven by an ambitious growth agenda Arriva is focused on building a strong and sustainable future.We're looking for a highly organised and detail-focused People Administrator - DSAR to join our team on a 6-month fixed-term contract.In this role, you'll take ownership of Data Subject Access Requests (DSARs), helping ensure we meet our data protection obligations while delivering a professional and efficient service. Alongside this, you'll provide essential HR administrative support and play a key role in delivering a positive employee experience.What You'll Be DoingData Subject Access Requests (Primary Focus)Manage and coordinate all DSARs across HRTrack requests to ensure compliance with statutory deadlinesUse Microsoft Purview (eDiscovery & Content Search) to locate and extract dataWork with HR, IT, Payroll and wider stakeholders to gather informationReview and redact sensitive data in line with GDPR requirementsMaintain clear records and audit trailsIdentify and escalate risks or complex casesContinuously improve DSAR processes and documentationEnsure secure handling of all personal dataHR Administration (Secondary Focus)Act as a first point of contact for employee queriesPrepare offer letters and employment documentationManage Right to Work processesSupport Joiners, Movers & Leavers (JML) activityMaintain accurate HR system dataLiaise with Payroll on employee changesConduct regular data and file auditsSupport wider HR administration as requiredWhat We're Looking ForEssentialExperience handling sensitive and confidential informationExperience managing administrative processes or casework to deadlinesUnderstanding of GDPR or data protection principles (or willingness to learn quickly)Exposure to systems such as Microsoft Purview or similarDesirablePrevious HR administration experienceExperience managing DSARs or similar data requestsFamiliarity with HR systems (e.g. Workday)Experience using Microsoft Purview (eDiscovery, content search, data export)Skills & BehavioursStrong organisation and attention to detailAbility to analyse and extract data from systemsExcellent communication and interpersonal skillsDiscreet and trustworthy with sensitive informationCollaborative team playerProfessional and customer-focused approachAdaptable in a fast-paced environmentWhy Join Us?At Arriva, our people are at the heart of what we do. You'll join a supportive and inclusive HR team where your contribution matters and your expertise will help shape a positive experience for colleagues across the business. We're committed to developing our people and offer opportunities to grow your HR career within a large, complex and evolving organisation.The closing date for applications is Sunday 24th May 2026. Arriva Group reserves the right to close this vacancy early.Arriva is one of the largest transport services organisations in Europe, employing more than 35,000 people and delivering more than 1.5 billion passenger journeys across 11European countries every year.We have strong roots dating back to 1938, an ambitious growth agenda, and a continuously developing relationship with our new shareholder I Squared Capital who acquired Arriva in May 2024.The HR Administrator - DSAR, is responsible for having a primary focus on Data Subject Access Requests (DSARs), forming a key part of the organisation's data protection and compliance framework. Other aspects of the role will involve general HR administrative support, acting as the first point of contact for employee queries and ensuring the smooth execution of key HR processes in line with policies, procedures and our employee experience vision.Data Subject Access Requests(Primary Focus)Manage and coordinate all Data Subject Access Requests (DSARs) within HR, acting as the central point of contact.Log, track, and monitor DSARs to ensure responses are completed within statutory deadlines.Utilise Microsoft Purview (eDiscovery and content search tools) to identify, collect, and export relevant employee data.Liaise with HR, IT, payroll, and other stakeholders to gather required information.Collate, review, and redact personal data in accordance with GDPR and company data protection policies.Maintain accurate records and audit trails of all DSAR activity.Identify and escalate risks or complex cases to appropriate stakeholders.Support continuous improvement of DSAR processes, templates, and documentation to ensure efficiency and compliance.Ensure secure handling, storage, and transfer of sensitive personal data at all times.HR Administrative Responsibilities(Secondary Focus)Serving as the first point of contact for employee queries, ensuring timely resolution or escalation to relevant HR colleagues as appropriate.Preparing and issuing offer letters and employment documentation in line with company standards and compliance requirements.Compiling Right to Work (RTW) documentation, ensuring all documentation is verified and recorded accurately.Managing the Joiners, Movers, and Leavers (JML) process, maintaining data integrity and process efficiency.Supporting data accuracy and integrity across HR systems by regularly auditing employee records and updating information as required.Liaising with payroll to ensure accurate processing of new starters, leavers, and employee changes.Conducting periodic audits of employee files to ensure compliance with internal and external requirements.Administering manual processes, as applicable, including liaising with relevant parties and ensuring compliance with company policy.Knowledge, skills and experienceEssential ExperienceExperience handling sensitive personal data and maintaining confidentialityExperience managing or supporting data requests, casework, or administrativeprocesses with strict deadlinesExposure to or experience using Microsoft Purview, eDiscovery tools, or similarsystemsUnderstanding of GDPR and data protection principles (or willingness to developquickly)Desirable ExperiencePrevious experience in a HR administrative rolePrevious experience handling DSARs or similar data requestsPrevious experience of using HR Information SystemsPrevious experience using WorkdayExperience using Microsoft Purview (Content Search, eDiscovery, data exports)Previous experience of undertaking a broad scope of tasks, including projectinvolvement and oversight as well as administrative dutiesOther Skills & BehavioursExcellent organisational and time management skillsAbility to analyse and extract information from systems such Purview and HR PlatformsStrong attention to detail and accuracy, particularly when reviewing and redacting dataEffective communication and interpersonal abilitiesDiscretion and the ability to handle sensitive information confidentiallyCollaborativeProfessional, approachable, and committed to delivering high standards of serviceAdaptable and resilient in a fast-paced environment