Pensions Delivery Secialist

Location: Bristol (Remote Working)
Shift: 37.5 Hours Per Week, Monday and Friday
Contract: 12 Month Fixed Term Contract

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Pensions Delivery Specialist to support the effective delivery of pension administration activity, ensuring colleagues receive an accurate, efficient and professional service.

You'll play a key role in supporting the day-to-day management of pension processes, working closely with internal teams, external providers and key stakeholders to ensure pension-related activity is completed accurately, compliantly and to agreed timescales.

Role Responsibilities

• Support the delivery of pension administration processes, ensuring all activity is completed accurately focusing on Defined Pension Schemes
• Work closely with internal stakeholders, payroll teams and external pension providers to resolve queries and support effective service delivery
• Maintain accurate pension records and ensure data is handled confidentially and in line with relevant policies and legislation.
• Support the review, reconciliation and processing of pension-related information, identifying and escalating any issues where required.
• Provide clear and professional guidance to colleagues and stakeholders on pension-related queries, processes and requirements.

Required Qualifications

Applicants must meet the below defined requirements for the role:

• Previous experience working within pensions administration, payroll, HR operations or a similar colleague services environment.
• Strong attention to detail, with the ability to work accurately when handling sensitive data and numerical information.
• Good working knowledge of Microsoft Office, particularly Excel, with the ability to manage data effectively.
• Knowledge of Defined Pension Schemes

What We're Looking For

• A confident communicator who can build strong working relationships with internal teams, external providers and colleagues across the business
• Someone highly organised, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• A proactive and solutions-focused approach, with the confidence to identify issues and support continuous improvement.
• An understanding of pension processes, auto-enrolment or payroll-related activity would be beneficial.
• A professional and confidential approach when handling colleague information and pension-related matters.

What's In It For You?

• The opportunity to develop your pensions and colleague services experience within a large, complex organisation.
• A supportive working environment where you'll collaborate with knowledgeable teams and key stakeholders.
• The chance to contribute to important colleague processes that directly support our people across the business.