Pensions Administrator

Join Network Rail - Where People and Connections Matter At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We are committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

Duration: Permanent

Salary: Band 6

Some of our great benefits:

• Flexible/hybrid working arrangements considered.
• Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
• Discounts at stations with your Network Rail pass.
• Defined benefit pension scheme
• 75% subsidy on train tickets.
• Interest free travel loan for train and car park season tickets.
• Volunteer leave to make a positive impact.

About the role

Every day brings a mix of problem solving and people support. From resolving data queries for the external administrator to responding to member and internal questions, the role keeps things varied and engaging. There is also involvement in pre retirement programmes, helping colleagues plan ahead with confidence. Alongside this, responsibilities include calculating contributions and benefits, and supporting the smooth running of both defined benefit and defined contribution pension arrangements.

A little bit about the team

The team is supportive, knowledgeable, and focused on delivering a high quality service. Collaboration is at the heart of how things get done, whether working with internal teams or external partners. It's an environment where questions are welcomed, ideas are shared, and everyone plays a part in improving the experience for scheme members.

We encourage you to review ourSafety Vision, as safety is an important part of the culture at Network Rail.

A strong background in HR or payroll is key, paired with a solid understanding of pension schemes. The ideal person is comfortable explaining complex information in a clear and simple way, while managing expectations with professionalism and empathy. Experience in pensions administration or working towards a relevant qualification is a bonus, as is a good appreciation of pensions legislation and calculation processes.

• Experience in an HR generalist or payroll role
• Understanding of Defined Contribution and Defined Benefit pensions schemes
• Ability to effectively communicate complex information and issues to non specialists
• Ability to manage customer expectation
• 2 years' pensions experience
• Experience of pension scheme administrating and calculation

Appreciation of pensions legislative requirements

Key Information

Number of Positions:

1

Contract Type:

Permanent

Hours:

Full Time

Location:

The Quadrant:MK, Milton Keynes

Closing Date:

04-AUG-2026

Job Category:

HR and Legal

Function:

Human Resources

Organisation:

HR Compensation & Benefits Pensions (348101) G5