Peak Season Operations Assistant

Peak Season Operations Assistant

Location: Shepton Mallet

Contract: Full time, Fixed Term Contract (September - December)

About Field & Flower

Field & Flower, founded in 2011 by a farmer and a food lover, is a leading UK based food subscription business. We specialise in grass fed, free range meat, responsibly caught fish and a range of artisan cheese, scotch eggs, pies, charcuterie, stocks, salts and seasonings. Our mission supports livestock, local livelihoods and a living planet with every product we sell.

Role Overview

We are looking for a Peak Season Operations Assistant to join our team for a fixed term contract from September to December. You will work alongside our Operations & Supply Chain Coordinator, reporting directly to the Head of Operations, and help keep the supply chain, customer experience and day to day operations running smoothly during our busiest Christmas period.

Key Responsibilities

• Supplier & Procurement Support
  • Coordinate with suppliers on order volumes, delivery schedules and lead times.
  • Place purchase orders and monitor stock availability.
  • Flag supply risks early and support supplier due diligence and compliance checks.
• Logistics & Delivery
  • Support the flow of goods from warehouse to customer.
  • Troubleshoot delivery issues and communicate solutions quickly.
  • Collaborate with the Customer Experience team to resolve delivery problems and arrange replacements.
  • Coordinate ERP system issue resolution with IT partners.
• Inventory & Stock
  • Monitor stock levels against demand and flag shortfalls or excess.
  • Ensure website stock accuracy and manage sales of fixed volume products.
  • Support accurate stock counts, reconciliation and record maintenance across systems.
  • Assist with intake of product and quality assurance checks.
• General Operations Support
  • Work closely with the Operations & Supply Chain Coordinator on overflow tasks.
  • Report directly to the Head of Operations and adapt to shifting priorities.
  • Support ad hoc projects and problem solving during the peak season.

What we're looking for

• Experience in supplier coordination, logistics or a similar operations/supply chain role; experience in food, FMCG or DTC/e commerce a plus.
• Comfortable working with data and systems (Excel and stock/ERP systems).
• A proactive, calm under pressure approach.
• Adaptable to switching between tasks at short notice.
• Strong communication skills and confident liaising with suppliers, couriers and internal teams.
• Impeccably organised with good attention to detail in orders, records and deadlines.
• Ability to work from our office/warehouse in Shepton Mallet for the contract duration (100% on site).

Working Hours

Friday 9 a.m. - 5:30 p.m.; during the peak period (12 December - 5 January) variable shifts will include weekends or unsociable hours.

Location

Quarry Way Business Park - Waterlip, Shepton Mallet. As public transport is limited, applicants should have reliable transport and live within a reasonable commuting distance. Free parking is available on site.

To apply, email email protected .