Payroll Officer

Full time Civic Recruitment Limited United Kingdom

Posted On 08/04/2026

Job Information

City Chichester

Province West Sussex

Postal Code PO19

Job Description 3 Month Contract With A Local Authority

Role Purpose

As a Payroll Officer, you will provide reliable, efficient, and high-quality administrative support within a specialist service area, focusing on payroll (or pensions where required). You will play a key role in delivering accurate and timely payroll services while ensuring compliance with established procedures and standards.

Working as part of a busy and complex administrative environment, you will handle a broad range of tasks, respond to customer queries, and provide guidance on payroll-related matters. You will also take on more advanced responsibilities, supporting the Team Leader in managing workloads and ensuring the quality and accuracy of work across the team.

Key Responsibilities

• Deliver end-to-end payroll administration, ensuring accuracy, timeliness, and compliance with procedures
• Process payroll transactions and maintain accurate employee records
• Respond to customer queries, providing clear information and guidance on payroll matters
• Produce correspondence and maintain documentation in line with organisational standards
• Handle more complex, technical, and sensitive payroll issues with professionalism and accuracy
• Support the Team Leader in allocating and managing workload within the team
• Monitor and check the quality of work completed by colleagues, ensuring high standards are maintained
• Identify and escalate issues where necessary, contributing to continuous service improvement
• Work collaboratively across teams to support the delivery of central service functions

Requirements

• Proven experience in payroll administration or a related field
• Strong understanding of payroll processes, procedures, and relevant regulations
• Ability to manage complex administrative tasks with accuracy and attention to detail
• Excellent communication skills, with the ability to explain technical information clearly
• Strong organisational skills and the ability to prioritise workload effectively
• Experience handling sensitive or confidential information appropriately
• Ability to support and guide colleagues, contributing to team performance