Patient Engagement Officer (Dentistry) - The People Advisory Remote (England, UK)

Patient Engagement Officer (Dentistry) - The People Advisory Remote (England, UK)

About the Role The People Advisory is seeking a dynamic Patient Engagement Officer to join a central team supporting a network of 50+ dental practices. This remote role is ideal for individuals with strong communication and sales skills who thrive in a fast-paced, results-driven environment.

You will be at the heart of patient communication, converting enquiries into booked appointments, promoting dental services, and helping clinics stay busy and successful.

Key Responsibilities

• Respond promptly to patient enquiries via phone, email, text, and WhatsApp
• Handle inbound calls and guide patients through treatment options
• Confidently discuss services and secure bookings
• Engage with patients via social media and digital channels
• Manage and convert email enquiries into appointments
• Promote dental services and membership plans
• Use dental software and CRM systems (including Salesforce)
• Process and chase payments through cloud-based systems
• Support general administrative tasks as needed

Candidate Requirements

• Highly organised and quick to learn
• Confident using computers and multiple systems
• Strong communication and rapport-building skills
• Friendly, personable, and engaging
• Motivated by targets with strong sales and closing skills
• Dental background or experience with Dentally software
• Familiarity with CRM systems

Compensation and Benefits

• Salary/Pay: £28,000-£30,000 per year
• Performance-based bonus structure
• Ongoing training and career development opportunities
• Extra paid leave for life's big moments (birthdays, weddings, moving house, etc.)
• Annual all-expenses-paid Christmas party
• Supportive, forward-thinking team culture

Location

Remote role, England-based. Applicants must have UK right to work.

Timeline

• Permanent, full-time role
• Monday-Friday, with occasional Saturdays on a rota

How to Apply

Apply via The People Advisory with your CV.

For further questions, contact Claudia at .