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Patient Administrator - 6 Month Fixed Term Contract

Posted 4 days 17 hours ago by Circle Health Group

Permanent
Full Time
Other
Lancashire, Rochdale, United Kingdom, OL111
Job Description

The Highfield Hospital
37.5 Hours & 6 Month Fixed Term Contract
Salary: £24,947.00 per year

The Highfield Hospital has recently been awarded OUTSTANDING by the CQC.

The Highfield Hospital in Rochdale is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Duties of this role include
  • Contribute to the smooth running of the patient administrative process throughout the patient journey.
  • Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
  • Ensure All patient queries are dealt with efficiently and professionally.
  • To manage all incoming and outgoing mail.
  • Approve electronic bookings received via the relevant system and update any booking received via email.
  • Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
  • You comply with all relevant mandatory training.
Applicant criteria
  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Healthcare Scheme for treatment at our hospitals, covering pre existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities
  • and much more!
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