Pathology Support Secretary

We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you're looking for in your career, you'll find it here at MWL.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview The post holder will be responsible for day-to-day administration duties related to that of a support secretary to ensure the management of timely diagnostic reports and patient correspondence for our pathology service. You will work closely with the Office Manager and Medical Secretaires and support the Consultant team to ensure that all service requirements are met. You will be expected to always show respect and dignity towards your colleagues and patients.

The post holder will be based in the administration office in Warrington Pathology Department and will be working across all sections of pathology. You will need to liaise with clinicians at all levels, managers within the Trust and with external organisations. You will be speaking directly with patients liaising with them regarding their appointments and occasionally supporting with the typing of clinical letters.

The post holder will be expected to work independently to manage their own workloads in line with service requirements and local/national policies.

The confidential nature of all work concerning patients must be understood and safeguarded. The Medical Secretary is part of a team and must regard the interests of the patient as paramount and, as such, must be aware of the Data Protection Act (1998) and be aware of the consequences of the failure to comply with it.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job Please refer to the attached Job Description and Person Specification documents for a comprehensive overview of the role, including detailed information on key responsibilities, required skills, experience, and the essential and desirable criteria associated with the position.

Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification documents for a comprehensive overview of the role, including detailed information on key responsibilities, required skills, experience, and the essential and desirable criteria associated with the position.

Person specification Our Values

• We are Kind
• We are Open
• We are Inclusive

Qualifications

• Educated to GCSE Grade A to C Level in Math's and English.
• RSA Typing II or equivalent.
• Customer Service Course or equivalent experience
• Level 3 Diploma or equivalent Trust competencies and experience
• ECDL or equivalent experience.
• Medical Terminology.
• Diary Management experience.

Experience

• Previous Medical Secretarial experience.
• Ability to empathise and support colleagues.
• Highly motivated with a flexible approach to his/her work and working pattern.
• Previous medical secretarial/administrative experience.
• Knowledge/experience of patient administration systems

Skills

• Ability to work as part of a team
• Ability to work on own initiative
• Ability to prioritise workload
• Good organisational and time management skills
• Willingness and ability to adapt and learn quickly
• Dedication, tact & diplomacy. Approachable, responsible, dependable, have patience and diplomacy
• Knowledge/experience of patient administration systems (Lorenzo. ICE, Molis and Winscribe)
• Familiarity with medical terminology

Other

• IT Literate.
• Excellent IT skills - knowledge of Windows applications
• Filing medical notes off site.
• Moving of medical records using trolley
• Good health record
• Long sitting episodes in front of a computer
• Data input
• Ability to concentrate with background noise.
• Exposure to personal/confidential/sensitive patient information
• Exposure to pathological samples.
• Knowledge of IT systems

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

eVisa Update
For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.
Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.
Before travelling to the UK, we advise applicants to:

• Understand how to generate an eVisa share code
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