Partnerships Operations Manager -

Partnership Operations Manager
Location: London
Working pattern: Hybrid - minimum 3 days per week in the office
Contract: 12 months
Hours: 40 hours per week
Pay: Up to £32.21 per hour PAYE
Start date: August 2026

We are recruiting a Partnership Operations Manager to join the UK Partnerships team of a leading global travel and technology organisation.
Reporting to the UK Partnerships Lead, you will support the operational delivery of a growing portfolio of strategic partnerships. The team is onboarding several new and high-profile partners and needs someone who can bring structure, organisation and momentum to the day-to-day running of these relationships.
This is a hands on role for someone who is highly organised, comfortable working in ambiguity and willing to get stuck into whatever is needed to ensure partnerships are delivered successfully.

Key Responsibilities

• Support the day-to-day operational delivery of key UK partnerships.
• Help onboard new partners and establish clear processes, timelines and ways of working.
• Manage partnership deliverables, meetings, approvals, deadlines and logistics.
• Build and maintain trackers, reporting tools and partnership documentation.
• Coordinate hospitality tickets and partnership-related experiences.
• Support the administration of payments and funding for participants within a major sports partnership.
• Work closely with external partners and internal teams to resolve operational issues.
• Review partnership assets and support the development of new activation opportunities.
• Assist with prospective partnerships involving major financial services organisations.
• Prepare partnership presentations, proposals and campaign materials.
• Track progress against key milestones and performance indicators.
• Support post-campaign reviews and document best practices.
• Coordinate input across Marketing, Communications, Finance, Legal, Engineering, Supply and Data teams.

Skills and Experience

• 1-5 years' experience in partnerships, partnership operations, marketing, programme management, business growth, community or a related area.
• Strong operational and organisational skills.
• Experience managing multiple projects, workstreams or external stakeholders.
• Excellent written and verbal communication skills.
• Confident building relationships with partners and internal teams.
• Comfortable taking ownership and working independently.
• Able to create structure and processes in an ambiguous environment.
• Strong Google Sheets and Google Slides skills.
• Experience using Canva to create or adapt visual assets.
• Experience using Claude or similar AI tools would be beneficial.
• Comfortable working in a fast paced and evolving environment.

About YouYou will be:

• Scrappy, proactive and resourceful.
• Highly organised and detail oriented.
• A confident and clear communicator.
• Comfortable working without a fixed playbook.
• Collaborative, approachable and low ego.
• Willing to take ownership and get things done.
• Able to balance creativity with strong operational delivery.
• Interested in partnerships, travel, community-led growth and audience engagement.

Applicants must be based in, or within a reasonable commuting distance of, London and able to attend the office for at least three days per week.