Partnerships Account Manager

We are working with a leading UK housing provider to find a Partnerships Account Manager for their Private Rented Sector division on a hybrid basis with travel to client meetings.

Partnerships Account Manager - Private Rented Sector
Our client is an established leader in housing and property services with a 30-year track record and a people-first culture. Their Private Rented Sector division manages institutional-grade rental homes nationwide.

They are looking for a Partnerships Account Manager to own the relationship with a key institutional client whose portfolio is entering a planned reduction phase. You will keep the portfolio well managed, compliant and commercially sound, acting as the main point of contact, running performance meetings, owning the numbers, and ensuring operations deliver results.

The Role
Act as the main point of contact and escalation route for a key institutional client, overseeing performance across the portfolio

Prepare and present monthly performance meetings and reporting packs, including KPIs, P&L, gross-to-net, operating budgets and finance packs

Work with the operations team to deliver the client's commercial objectives each month

Make sure occupiers are managed in line with their agreements, and that robust systems and processes support the portfolio through its reduction phase

Set up and monitor revenue streams under the management contract, including making sure fee uplifts are applied when due

Manage monthly invoicing across all revenue streams and write the month-end commentary

Support internal budget setting with the finance business partner

Help mobilise new contracts by setting clear operating standards once pricing and terms are agreed

Work with the wider Partnerships team on business development and service improvements

The Person
Proven experience in the private rented sector, either leading operational property management or in a senior property management role

Strong financial skills, with hands-on experience of KPI reporting, P&L management, budgets and monthly invoicing

Confidence presenting performance to senior clients and handling escalations calmly

An understanding of management contracts, fee structures and contractual compliance

Experience of onboarding or exiting portfolios, or of managing a portfolio through change (desirable)

Exposure to supported living or affordable housing (desirable)

ARLA Propertymark or CIH qualification (desirable)

The Package
Hybrid working, with travel to client meetings

Company bonus

Enhanced pension and life assurance

Private medical insurance

Additional annual leave

Enhanced maternity and paternity packages, and childcare assistance

Season ticket loan and cycle to work scheme

Personal development plans and ongoing training