Part-Time Customer Experience Specialist Flexible Hours

Royal Botanic Gardens, Kew is seeking a part-time Customer Support Assistant to deliver a world-class experience across multiple touchpoints. The role handles telephone and email enquiries via CRM, supports daily admin tasks, and acts as a link between Kew Wakehurst, Kew, and visitors.

Availability across 7 days and extended hours during seasonal events may be required. Excellent customer service and data entry accuracy are essential, with proficiency in Microsoft Office and the ability to learn