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Parcel Customer Service Advisor - 6 Month FTC

Posted 4 hours 1 minute ago by DPD Group UK

Permanent

Full Time

Customer Service Jobs

Staffordshire, Birmingham, United Kingdom, B19 1

Job Description

DPD Group UK is seeking a Customer Service Advisor for a 6-month fixed term contract at the Birmingham site. You will handle customer inquiries related to parcel collection and delivery, coordinate with drivers and operations staff to resolve issues, and ensure accurate POD provisioning and delivery status updates.

The role requires proven fast-paced customer service experience, excellent communication, and strong administration skills.

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