Paralegal

Liaising with the customer experience teams in order to gather internal evidence and address the claims received Advising the customer service team on relevant legislation Communicating with the Small Claims Court and attending mediations Drafting defences, acknowledgments of service and settlement agreement A self-starter with a proactive approach to work Strong attention to detail Strong written and verbal communication skills Confidence in navigating the business and systems Ability to multi-task and work quickly Ability to work independently and collaboratively Enthusiasm to take on new tasks and responsibilities Highly literate in Microsoft word, excel and PowerPoint An interest in technology and business Strong communication and presentation skills Interpersonal skills Strong teamwork Get stuff done attitude Excel and analytical skillsOrganisational skills Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Healthcare cash plan Income protection Enhanced pension contribution Three volunteering days each year Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :