Outcome Testing Analyst - Redress & Commission Complaints

Outcome Testing Analyst role in Manchester on a 3-month hybrid contract. Focus on redress activity linked to commission complaints within a motor finance context. You will review cases, assess outcomes, and support remediation with compliance and customer service teams.

The role demands sharp analysis, attention to detail, clear communication, and the ability to work with multiple stakeholders to ensure fair customer outcomes and timely, accurate redress decisions.