Out-of-Hours Social Care Call Centre Advisor

Civic Recruitment Limited is seeking a candidate for a 3-month contract position in Lincoln, UK, serving as the first point of contact for the County Council's out-of-hours service. The role involves managing urgent calls regarding social care and other services, handling sensitive information, and providing quality customer care. Essential experience includes previous customer service in a contact centre and strong communication skills. This role requires flexibility in working hours, including nights, weekends, and public holidays.