OR118702 - Clerical Assistant (Grade 4) - Admin & Clerical

Work Pattern: 2 Days Office, 3 days remote

PAYE Pay Rate: £13.92 per hour

Main Purpose

To provide clerical and administrative support to the Social Care Workforce Development team, helping organise training courses and maintain accurate records.

Typical Day Overview

A typical day involves updating training databases, organising course bookings, preparing training materials and certificates, responding to telephone enquiries and emails, managing correspondence and providing general administrative support to colleagues.

Key Responsibilities

• Arrange training courses, venues, catering and travel.
• Update the RCT Source training database and maintain accurate records.
• Prepare and distribute course materials, certificates and registration forms.
• Handle telephone enquiries, emails and incoming/outgoing mail.
• Provide general administration, filing and word processing support.
• Assist colleagues and maintain confidentiality.

Essential Requirements

• Good standard of education.
• Experience in office administration and computerised data entry.
• Competent in Windows-based IT programmes.
• NVQ Level 2/3 in Administration or willingness to achieve a relevant qualification within 18 months.
• Welsh Language Level 1, with Level 2 or above desirable.
• Good communication, organisation and teamwork skills.